Utility Billing/Customer Information System (CIS) Implementation Project Manager

BerryDunn is seeking a Utility Billing/Customer Information System (CIS) Implementation Project Manager to join their Local Government Practice Group within the Consulting Team. In this role, you will guide client and vendor teams in implementing utility billing systems and ensure project delivery is on time, within scope, and budget while also participating in marketing and business development activities.

Responsibilities:

• Jointly lead a delivery team consisting of internal business SMEs, IT personnel, client stakeholders and an external integrator’s technical professionals
• Lead and support the delivery of services to clients on time, within scope, and within budget, including assigning and managing staff to create client deliverables
• Navigate and document decision making processes on behalf of our clients within the project’s established governance structure
• Coordinate task assignments to internal and client teams based on alignment to project plan
• Communicate project and delivery status to our clients, team members, and other stakeholders, including the facilitation of client meetings
• Participate in marketing and business development activities, these may include: writing blog posts, attending industry conferences and participating in industry groups, leading/participating in prospective client business development meetings, identifying and scoping additional work with existing clients, reviewing Requests for Proposals (RFPs) and developing responses to RFPs in collaboration with our proposal writing team

Requirements:

• Bachelor's degree in Business Administration, Engineering, Political Science, Computer Science, Public Administration or a related field
• 5 or more years' experience working with federal, state, or local government in one or more of the following areas: utility billing/CIS systems, implementation project management, or business administration and process analysis
• Experience with agile and hybrid software implementation methodologies
• Experience implementing utility billing/CIS systems such as: Cayenta, Hansen, NorthStar, Oracle, SpryPoint, Systems & Software, Tyler Technologies, Universus, VertexOne is desired
• Experience with third party interfaces such as: Asset Management, GIS, AMI, MDMS, OMS, Payment Processing Portals, Customer Engagement Portals, and Work Order systems is desired
• Knowledge of quality assurance/control procedures and demonstrated proactive problem management skills
• Advanced degree preferred along with a current project management certification (PMP or CAPM) or organizational change management certification
• Consulting experience in a national or regional consulting firm on assignments with public sector clients, relevant independent consulting experience, or prior employment with a software vendor or system integrator in requirements gathering and software testing