Operations - Business Analyst I

Yoh, A Day & Zimmermann Company is focused on optimizing business processes in the energy sector. As an Operations - Business Analyst I, you will support the mission of ensuring the dependable operation of the Eastern electricity grid by providing analytical insights and process improvements.

Responsibilities:

• Workflow Support:
• Establish and maintain a workplan for departmental efforts to help with tracking and ensuring tasks are completed
• Work with subject matter experts to document use cases and procedures
• Provide logistical support to further discussions and drive towards solutions
• Create and maintain various dashboards for visualization of progress with periodic updates to the team
• Requirements Gathering:
• Capture business requirements and use cases including design specifications, implementation details, and testing approaches
• Ability to gain high level understanding of requirements and articulate to a variety of audiences and backgrounds
• Create/review formal documentation and adapt language/style to fit each need
• Testing:
• Work with team members to write test plans for enhancements to tools and applications
• Assist with test case execution and documentation of results

Requirements:

• BS in Engineering, Computer Science, Data Science, Information Technology, Information Systems, Business Administration, or equivalent work experience
• Excellent oral and written communication skills
• Skilled in use of MS Office suite - Excel, Word, PowerPoint, Visio
• Good time management and organizational skills to adapt to varying paces of workflow
• Motivated self-starter who proactively looks for ways to contribute
• Demonstrated working knowledge of Atlassian Confluence and JIRA
• Data analytic skills and associated visualization tools like Tableau
• Experience in SQL and relational database interactions