CVS Health is dedicated to building a world of health around every individual, focusing on creating a more connected and compassionate health experience. The Manager, Project Management role is responsible for managing reporting solutions within the Health Rules Payor platform, collaborating with stakeholders to define requirements, and ensuring the stability and usability of existing reports.
Responsibilities:
- Responsible for the intake of new reporting requirements, as well as the ongoing support of reports and data feeds currently in production
- Partner closely with business stakeholders to define and document requirements for new reporting solutions
- Work collaboratively with technical report developers to support requirement clarification and solution design
- Coordinate and manage User Acceptance Testing (UAT) to ensure delivered solutions meet business and operational needs
- Support existing production reports and extracts, including monitoring, issue coordination, and stakeholder communication to ensure continued stability and usability
Requirements:
- 1–2 years of experience supporting Medicare-related operations or programs
- 1–3 years of experience managing projects or initiatives and coordinating work across multiple stakeholders
- Experience with project management tools and reporting systems
- Ability to learn the NextGen platform and understand available data models and reporting fields
- Strong facilitation skills, including leading meetings with business customers
- Proven ability to work collaboratively with both business stakeholders and technical report developers
- Demonstrated ability to deliver results and communicate effectively in fast-paced environments
- Strong analytical and problem-solving skills with a high attention to detail
- Ability to manage multiple priorities and transition effectively between tasks
- Bachelor's degree or equivalent professional experience
- Experience with Health Rules Payor (HRP) and/or the broader NextGen ecosystem
- Knowledge of claims processing
- Strong interpersonal, written, and verbal communication skills