About this role
RetentionX powers over 1,500 of the world’s leading brands to transform raw eCommerce and customer data into growth-driving intelligence. They are seeking an eCommerce Strategist to ensure brands maximize the value of RetentionX by providing strategic insights and guiding them through onboarding.
Responsibilities:
- Building and maintaining relationships with a portfolio of global brands
- Guiding new brands through onboarding, ensuring a smooth start with RetentionX
- Providing ongoing training and strategic advice to help brands get the most out of our software
- Demonstrating our platform to potential new customers
- Identifying customer needs and challenges, proactively offering solutions
- Creating educational content such as Help Center articles, guides, case studies, and webinars
- Staying ahead of eCommerce and marketing trends to continuously expand your expertise