Analyst IV - Business Analyst Lead (Remote)

The Colorado Department of Revenue (DOR) is seeking a seasoned Analyst IV to join their Innovation, Strategy, and Delivery division. This role involves bridging the gap between business units and development teams, ensuring that technology solutions meet the needs of the Department and its stakeholders while leading day-to-day operations of the application management team.

Responsibilities:

• Lead Team Operations: Serve as a work leader by making assignments, distributing workloads, and leading the day-to-day operations of the application management team
• Bridge Business and Technology: Act as a critical interface between DOR business units and development teams to design and implement platform changes that meet stakeholder needs
• Gather Complex Requirements: Elicit and document detailed business requirements through open-ended discussions, brainstorming, and prototyping
• Manage Stakeholder Relationships: Develop meaningful, lasting relationships with partners across business units (e.g., business tax, gaming, compliance) to optimize system integration
• Translate Needs for Developers: Convert gathered business requirements into technical requirements for developers using Agile/Scrum Software Development processes
• Execute Quality Assurance: Design, validate, and execute detailed unit, user acceptance, and regression test plans to ensure solutions meet established acceptance criteria
• Provide Expert Consultation: Offer guidance on complex process improvements and technical solutions, applying broad subject matter expertise to resolve core problems
• Draft Strategic Communications: Produce regular status reports, timelines, and graphics to communicate project expectations, risks, and progress to executive leadership
• Monitor Project Deliverables: Create and implement management plans for assigned projects, ensuring timely completion and the management of competing resources
• Coach Team Members: Provide advice and assistance on work techniques and best practices to other Business Analysts while coaching on performance or training issues

Requirements:

• Seven (7) years of relevant experience in accounting, analyzing business operations, analyzing functionality of systems for business solutions, gathering user requirements, delivering systems/software training, writing or mapping processes and/or user acceptance testing
• Bachelor's degree from an accredited institution in Business Analysis, Business Administration, Management Information Systems, Computer Science, Finance and/or Accounting or a related degree as determined by the Department
• 3 years of professional experience in accounting, analyzing business operations, analyzing functionality of systems for business solutions, gathering user requirements, delivering systems/software training, writing or mapping processes and/or user acceptance testing
• A combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven (7) years
• Experience in Accounting and Tax Accounting
• State experience with GenTax
• 1 or more years of experience with Functional Testing and facilitating User Acceptance Testing (UAT)
• Additional years of experience as a business analyst
• Experience facilitating requirements gathering sessions
• Experience documenting user stories/business requirements
• Experience developing and managing test cases
• Facilitating UAT Experience
• Experience working in an Agile/ Scrum environment
• Experience supporting an existing software solution, including completing version upgrades
• Ability to work as a part of a team and accept supervision
• Experience managing a team's workload as the lead
• Ability to organize and track workload
• International Institute of Business Analysis
• Operational Work Leadership: Proven experience as a 'pacesetter' in a technical environment, specifically in distributing workloads, monitoring team progress, and establishing work standards
• Agile Methodology Mastery: Advanced proficiency in using the Agile Software Development process for requirement gathering, application development, and iterative testing
• Expert-Level Business Analysis: Deep expertise in performing 'To-Be' analysis, identifying process efficiencies, and converting complex business interviews into technical developer requirements
• End-to-End Quality Assurance: Demonstrated experience designing and executing comprehensive User Acceptance Testing (UAT) and regression test plans
• Platform Maintenance & Operations: Background in supporting high-level technology platforms and solutions, preferably within a tax or government revenue environment
• Complex Project Management: Skill in creating and implementing management plans for concurrent software design projects while managing competing resources and hard deadlines
• Strategic Liaison Skills: Ability to act as a primary point of contact between executive leadership, business users, and external vendors to resolve outstanding system concerns
• Consultative Problem Solving: Capacity to offer guidance on complex process improvements and apply broad knowledge to resolve core organizational problems
• Employee Development: Experience coaching team members on performance issues, training needs, and technical work techniques