Senior Engineering Manager - Marketing Technology

World Wide Technology is a global technology solutions provider leading the AI and Digital Revolution. As a Senior Engineering Manager - Marketing Technology, you will own the technical strategy and execution of WWT’s marketing automation and AI capabilities, leading a team to design and build platforms for campaign automation and AI-driven content systems.

Responsibilities:

• Define and own the technical architecture for marketing automation, AI enhancements, and MarTech modernization
• Lead and grow a small, high performing‑ team of software engineers focused on automation, AI workflows, and platform development
• Design and deliver systems for internet and email campaign automation, including orchestration, personalization, experimentation, and analytics integration
• Build and modernize AI enabled‑ content platforms, including content generation, enrichment, tagging, governance, and lifecycle automation
• Apply AI native engineering patterns (LLM integration, agents, retrieval, workflow automation) to marketing use cases
• Partner with Marketing, Digital, Analytics, and IT leaders to translate business goals into scalable technical solutions
• Evaluate and integrate third-party platforms and APIs while minimizing vendor ‑lock in‑ and technical debt
• Establish engineering best practices for reliability, security, observability, and maintainability
• Balance speed of delivery with platform quality, governance, and long-term‑ scalability
• Communicate technical strategy, tradeoffs, and outcomes clearly to senior leaders and non‑technical stakeholders
• Coach, mentor, and develop engineers through clear expectations, feedback, and servant leadership

Requirements:

• Strong background in software engineering and system architecture, with experience leading complex, distributed platforms
• Demonstrated experience building AI native applications, including LLM integration, automation workflows, or intelligent agents
• Experience leading or scaling small engineering teams, including hiring, onboarding, and technical mentorship
• Proficiency with modern web and backend technologies (e.g., JavaScript/TypeScript, Node.js, APIs, event-driven systems, cloud platforms)
• Experience designing and operating automation platforms or workflow-driven systems at scale
• Strong understanding of data flows, integrations, and platform interoperability
• Ability to think in terms of products and platforms, not just projects
• Comfort operating in ambiguity and driving technical clarity where requirements are evolving
• Excellent communication skills with the ability to explain complex technical concepts to non‑technical audiences
• Solid understanding of Agile and iterative delivery models
• Deep alignment with and commitment to the WWT Core Values
• Bachelor's degree in Computer Science, Engineering, or a related field preferred; equivalent experience will be considered