Software Engineer, Customer Studio Backend

Hightouch is the modern AI platform for marketing and growth teams, seeking a product-minded backend engineer to join their team. The role focuses on enhancing the Customer Studio product by tackling challenges related to data warehouse performance, analytics, real-time audience syncing, and generative AI.

Responsibilities:

• Data Warehouse Performance: We’re consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity. We explore optimizations generally (e.g. optimizing queries, storing pre-computed state), as well as investigate warehouse-specific improvements
• Analytics and Experimentation: How can Hightouch help customers build segments and decide what data they want to sync? How can we facilitate experimentation to downstream tools, including tracking the performance of different audiences?
• Real-time Audience Syncing: Our users are always interested in faster syncing and fresher data. As warehouses become more real-time and adopt technologies like CDC, we’re excited to explore real-time audience computation and syncing
• Generative AI: We’re continuously working on making the user experience of acting on data more seamless, and are optimistic generative AI can enhance user workflows

Requirements:

• Comfortable diving deep into backend and distributed systems
• Think holistically about architecture, scalability, maintainability, and reliability
• Strong customer and product thinking
• Comfortable writing and engaging with product specs
• Talented, intellectually curious, and motivated individuals
• Interest in tackling problems related to data warehouse performance, analytics and experimentation, real-time audience syncing, and generative AI