Key skills
IT systems engineeringEnterprise application managementSystem integrationGeospatial toolsIQGeoNetwork testingVeEXTelematicsGeotabWorkforce Management systemsOracle Field ServiceREST APIsSOAP APIsScripting languagesAgile methodologiesIT project managementOracleAgileLeadershipProject ManagementCommunication
About this role
GFiber is an Alphabet company dedicated to bringing high-speed internet services to homes and businesses across the United States. The Senior IT Engineer will lead strategic project execution and operational excellence by managing field service platforms and ensuring optimal system health through expert technical leadership and integration of various systems.
Responsibilities:
- Lead the design, implementation, and administration of enterprise applications supporting field operations
- Collaborate closely with business stakeholders, field service teams, development teams, and technical groups to gather requirements, architect scalable solutions, and drive major system enhancement projects from conception to successful deployment
- Act as the primary technical driver for cross-platform integration initiatives, ensuring seamless data flow, API connectivity, and communication between disparate field service and network management tools
- Provide senior-level support and technical mentorship, managing system upgrades, vendor relationships, and complex troubleshooting while actively documenting system architectures, creating FAQs, and developing materials for knowledge sharing
Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent practical experience
- 7 years of experience in IT systems engineering, with a strong focus on enterprise application management, integrations, and architecture
- 3 years of experience leading and driving complex IT projects from end-to-end within the telecommunications or field service sectors
- Experience configuring, administering, and integrating specific operational platforms such as geospatial tools (e.g., IQGeo), network testing/monitoring (e.g., VeEX), telematics (e.g., Geotab), or WFM systems
- Experience with Oracle Field Service
- Background in telecommunications, fiber optic networks, or related utility/infrastructure domains
- Hands-on experience with REST/SOAP APIs, system integration middleware, and scripting languages for automation
- Experience with Agile methodologies and IT project management frameworks
- Understanding of data mapping, complex vendor management, and the ability to explain highly technical concepts to non-technical audiences