Pinterest is a platform that inspires creativity and innovation, and they are seeking a Business Systems Analyst II to serve as a technical partner for clients. This role involves working closely with Sales and Onboarding to ensure successful client integrations and long-term success through tailored solutions and technical support.
Responsibilities:
- Serve as the primary technical expert during the sales cycle, partnering closely with Sales to design, explain, and validate client integrations
- Lead discovery conversations to understand client integration preferences, including client-side pixels, server-to-server postbacks, and custom reporting needs
- Recommend measurement and attribution solutions tailored to each client’s business goals and technical environment
- Troubleshoot and resolve implementation issues related to data flow, event firing, attribution, and reporting accuracy
- Translate complex technical concepts into clear, client-friendly explanations to build trust and drive deal confidence
- Work cross-functionally with Product, Engineering, and Customer Success to relay client needs and integration feedback
- Stay current on ad tech, programmatic advertising, privacy changes, and measurement best practices to inform solutions and recommendations
- Document best practices, integration patterns, and technical solutions for internal teams and clients
- Leverage AI tools to improve day-to-day efficiency across technical discovery, research, documentation, and internal knowledge sharing
- Use AI-assisted workflows to accelerate issue investigations, troubleshoot conversion requests and event flows, and draft technical documentation
Requirements:
- 3+ years in a technical, client-facing role (Sales Engineering, Pre-Sales, Technical Account Management)
- Strong understanding of the digital media and advertising landscape, with experience talking to customers and agencies about digital media, including CTV advertising
- Hands-on experience with tracking technologies (pixels, SDKs, server-side postbacks, APIs, tag management solutions)
- Strong debugging skills and comfort working with logs, network requests, and data validation tools
- Strong communication and problem-solving skills
- A proactive mindset with the ability to work cross-functionally and independently
- Comfort translating technical complexity into accessible explanations
- Experience using AI tools to accelerate technical research, troubleshooting, documentation, and workflow efficiency
- Strong judgment in applying AI-assisted workflows to customer-facing technical work while maintaining accuracy, clarity, and trust
- Familiarity with programmatic platforms (DSPs, SSPs, exchanges)
- Experience working with enterprise clients and complex technical stakeholders
- Knowledge of analytics, conversion tracking, measurement, and attribution solutions
- Working knowledge of privacy frameworks and regulations (GDPR, CCPA, consent management, cookie deprecation)