Key skills
GoServiceNow
About this role
Engagement Type
Contract
Short Description
Clin Doc Analyst to provides ongoing support, build, and maintenance of the Epic Electronic Health Record (EHR) system. Epic Clin Doc certification required; Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred.
Complete Description
ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.
The
Clinical Documentation (Clin Doc) Analyst supports the Division of State
Operated Healthcare Facilities in the ongoing support of the Epic
Electronic Health Record (EHR) system.
Key Responsibilities
- Provide
application support and build for Epic Clinical Documentation,
including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and
long-term care workflows.
- Collaborate
with clinical end users to gather requirements, document workflows, and
implement changes.
- Perform
system testing, validation, and end-user support during Epic build,
upgrades, and go-live.
- Assist
with Epic training and at-the-elbow support for clinical
documentation users.
- Troubleshoot
issues reported through ServiceNow and provide timely resolutions or
escalate appropriately.
- Support
regulatory and compliance requirements for documentation standards
(CMS, Joint Commission, State policies).
- Work
closely with other Epic module teams (Orders, HIM, Identity, etc.) to
ensure workflow integration.