Solutions Engineer, Mid-Market

Semrush is a brand visibility platform that empowers marketers to command their online presence. The Solutions Engineer, Mid-Market will provide technical expertise to the sales team, cultivate client relationships, and drive innovation across diverse industry verticals.

Responsibilities:

• Shape and maintain an extensive understanding of the overall Semrush technology portfolio and competitive landscape
• Serve as a strategic thought leader for the sales team, providing technical expertise in cultivating client relationships across diverse industry verticals
• Collaborate with Executive, Product, Sales, and senior-level decision-makers to drive innovation and technical excellence
• Offer authoritative guidance on advanced technical concepts, showcasing expertise in API, IT operations, security, and processes
• Address complex technical inquiries from clients and prospects, demonstrating a mastery of technical data
• Spearhead an environment conducive to continuous strategic customer success
• Engage with key client executive decision-makers for product evaluations and proof of concepts, ensuring alignment with client objectives
• Proactively support other Sales teams in pre/post-sales engineering responsibilities
• Conduct high-level Discovery sessions with clients
• Lead internal training, orchestrate impactful demos, host webinars, and collaborate with various Semrush Teams

Requirements:

• 8+ years of distinguished Technical Pre/Post-Sales/Sales Engineering experience or equivalent expertise
• Advanced degree in an engineering or related program from an accredited college/university or equivalent experience
• Recognized industry expert with a track record of technical leadership and innovation
• Proven experience in SaaS or DaaS environments is imperative
• Exceptional communication skills, adept at interacting confidently with clients
• Demonstrated success in implementing software products or solutions for large and dynamic enterprise companies
• Thrives in a fast-paced, collaborative environment committed to delivering exceptional customer service