Codeworks, an LRS Company, has over 25 years of experience serving Fortune 1000 companies. They are seeking a hands-on Zero Trust Network Operations Engineer to support the operations, monitoring, and lifecycle management of enterprise network security infrastructure across a globally distributed environment.
Responsibilities:
- Operate and support enterprise Zero Trust platforms , including network access control (NAC) and DDI services
- Perform daily monitoring, health checks, and troubleshooting across network security systems
- Maintain availability and enforce security policies across a global network environment
- Manage network access exceptions, MAC address whitelisting, and device compliance
- Support authentication processes including 802.1X, RADIUS, and MAB
- Ensure secure connectivity for corporate, BYOD, and guest networks
- Respond to network access and authentication issues
- Troubleshoot DNS, DHCP, and IPAM-related incidents
- Collaborate with operations centers, service desk teams, and field IT during outages or degradation events
- Analyze and reconcile asset data across systems such as NAC platforms, DDI tools, and CMDBs
- Support classification and lifecycle management of IoT, OT, and unmanaged devices
- Leverage data insights to improve visibility and control across the network
- Implement approved changes including network segmentation, access control rules, and policy updates
- Execute DNS/DHCP updates and IP address management (IPAM) changes
- Follow ITIL-based processes for change, incident, and problem management
- Identify opportunities to automate operational workflows and repetitive tasks
- Contribute to runbooks, standard operating procedures, and knowledge documentation
- Support continuous improvement initiatives across network security operations
Requirements:
- Hands-on experience supporting enterprise network security, NAC, or DDI environments
- Strong understanding of: 802.1X, RADIUS, MAB authentication protocols
- Core networking concepts (TCP/IP, VLANs, routing, switching)
- Experience troubleshooting: DNS, DHCP, and IPAM systems
- Experience working within ITIL-based environments (incident, change, problem management)
- Strong collaboration and problem-solving skills in complex, distributed environments
- Experience with: Forescout (NAC), Infoblox (DDI), or Axonius
- Familiarity with ServiceNow CMDB and workflow automation tools (e.g., PowerApps/Power Automate)
- Exposure to Zero Trust architecture and device classification (IoT/OT environments)
- Basic scripting or automation experience (Python preferred)
- Relevant certifications such as: CCNA, Security+, Forescout certifications (FSCA/FSCP)