CareQuest Institute for Oral Health Inc is seeking a Project Manager to support the day-to-day tracking, coordination, and delivery of projects, programs, and initiatives. The role involves leading cross-functional teams to deliver high-quality analytics and research products while promoting process improvement across the organization.
Responsibilities:
- Develop, assist in the development, and analyze project plans, timelines, and project related work to identify efficiencies and meet project milestones and deliverables
- Promotes and implements process improvement between functional areas across the organization (IT, Operations, etc.) within the team to identify areas of opportunity for improved efficiency, effectiveness, and enhanced outcomes
- Identify, track, and address demand-related issues in a timely and effective manner
- Coordinate with various team members to monitor and maintain workforce capacity vs. new and existing demand of projects and initiatives
- Use and maintain the demand and project management planning software such as Jira, Smartsheet, etc. and summarize overall status and demand vs. capacity for management reporting. This includes ensuring teams are utilizing software to track all work
- Facilitate activities including sprint planning, sprint review, standups, and retrospectives
- Prepare routine and ad hoc data extractions, reports, and analysis summaries
Requirements:
- Bachelor's Degree in a relevant field
- 6-8 years' experience in project management, including but not limited to intake, project estimating, demand vs. capacity management, risk and issue tracking, change management, and project/program status reporting
- Demonstrated success of managing complex projects and vendor relationship management including supervising external contractors and freelancers
- Experience working with the Software Development Life Cycle framework
- Knowledge and experience of leading teams with different project delivery methodologies such as Kanban, Scrum, and Traditional Waterfall
- Ability to operate effectively through ambiguity, make decisions with incomplete information, adapt to changing circumstances, and comfortably work through evolving goals
- Excellent verbal, written, interpersonal, organizational and communication skills
- Ability to multi-task and remain organized with multiple interruptions in a fast-paced environment
- Collaborative and demonstrates the ability to influence and get work done through others
- Attends additional training as requested/deemed necessary
- Master's degree in a related field
- Experience managing delivery pipeline projects such as software, web design, and compliance (SOC2, HITRUST, audits)
- Experience using data analysis tools and techniques, including data visualization, statistical analysis, and machine learning. Experience with SQL, Python, R, and other data analysis tools
- Experience with or knowledge of health care data, related data technologies and data consumption platforms