Sales & Account Manager, Higher Education

VoiceThread is an EdTech company serving colleges and universities with a platform that facilitates voice and video conversations. They are seeking a Sales & Account Manager to expand their customer pipeline, manage leads, and achieve sales targets.

Responsibilities:

• Finding and securing new sales with universities, schools, and districts that align with our mission
• Running discovery calls, demos, and proposals on inbound leads and outbound targets
• Managing expansion efforts of existing institutional customers
• Building and executing outbound campaigns into defined target segments (state university systems, consortia, prior pilot accounts, whitespace inside existing systems)
• Maintaining accurate HubSpot pipeline data and providing clear updated weekly forecasts
• Coordinating with our training, support, and integrations leads to move technical and faculty-side requirements through the pipeline
• Processing MSAs, Order Forms, and renewals through to closed-won and handoff to billing
• Hitting quarterly new and expansion revenue targets

Requirements:

• 3 to 5 years of B2B SaaS sales experience, with at least some of it selling into higher education
• A demonstrated track record of hitting quota
• Strong HubSpot skills, or comparable CRM proficiency you can transfer quickly
• Clear written and verbal communication, with the discipline to keep notes, send recaps, and follow up without being chased
• A bachelor's degree, though we care far more about your sales record
• Direct experience selling instructional technology or LMS-adjacent products to colleges and universities
• Familiarity with Canvas, Blackboard, D2L, or Moodle integration conversations
• A book of business where renewals were a substantial part of your number