Staff Software Development Engineer - Automation

CVS Health is a company dedicated to building a more connected and compassionate health experience. The Staff Automation Engineer will lead the Automation Center of Excellence, responsible for delivering scalable automations and providing technical leadership while collaborating with business and technology stakeholders to create impactful automation solutions.

Responsibilities:

• Deliver scalable, enterprise-grade automations using Automation Anywhere A360, UiPath, Power Automate and Agent Process Automation (APA)
• Lead end-to-end automation execution, spanning process analysis, solution architecture, development, testing, deployment, and hypercare
• Translate complex requirements into secure, reusable, and high-impact automation solutions
• Provide technical leadership through solution design, adherence to enterprise standards, and mentoring of junior engineers

Requirements:

• Minimum 8 years of working experience in IT, including enterprise application support/integration
• Minimum 5 years of hands-on process automation/RPA delivery experience (analysis, build, test, deploy, hypercare)
• Minimum 5 years of hands-on Automation Anywhere experience (A360) and/or UiPath or Power Automate as a senior/lead developer within an enterprise Automation CoE
• Deep experience with Automation Anywhere A360 (Control Room, device pools/bot runners, queues, credentials/locker, packages, bot lifecycle, AARI as applicable), UiPath (Studio, Orchestrator, Action Center, and Agentic Features), Power Automate
• Experience designing and implementing agentic automation / Agent Process Automation (APA) patterns (e.g., human-in-the-loop, tool/function calling, prompt/version control, evaluation/monitoring, and safe-guardrails)
• Python/Pythonic skills: ability to write clean, testable Python (packages, virtual environments, logging, exception handling) and integrate Python and APIs into automation solutions
• Experience with Process Analysis, Design, Implementation and System Testing
• Strong technical experience in architecting and building end-to-end solutions
• Experience with Business and Technical requirements
• Strong understanding of XML and XSD structures
• Understanding and building custom APIs
• Experience leading projects end-to-end including UAT & hyper care
• Effective written and oral communication skills
• Solid Problem-Solving and Analytics skills to understand complex requirements, define advanced technical/functional solutions, troubleshoot issues, and identify fixes
• Demonstrated desire for continuous improvement and learning
• Ability to communicate effectively with a diverse set of clients and vendors across multiple disciplines
• Proficient in analyzing complex systems (applications/data structures) and their associated relationships
• Current Automation Anywhere certifications (A360 Advanced/Master as applicable) and/or Control Room administration experience, and/or UiPath Automation Developer Professional or Automation Solution Architect Professional and/or Power Automate(Power Automate RPA Developer Associate or Power Platform Solution Architect Expert)
• Hands-on experience in IQ Bot /Meta Bot / Task Bot
• Experience with GenAI/LLM integrations for automation (e.g., document understanding, classification/extraction, copilots/assistants) and operationalizing them responsibly
• Python ecosystem familiarity (requests, pandas, pytest) and CI/CD practices for automation code (source control, pipelines, code reviews)
• Technically Proficient in both Windows and Linux server operating systems
• Strong work experience in any of the following technologies: HTML/Java/Perl/JavaScript/SQL Server database/Web Services/APIs
• Familiarity with Data Modeling, Data Mining (using industry standard tools)
• Data visualization skills using PowerBI or other package
• Familiarity with process mapping/mining tools
• Pharmacy Benefits Management (PBM), Retail Pharmacy and/or Healthcare experience