BCD Travel is a leading meetings and events agency that fosters a culture of innovation and sustainability. They are seeking a Senior Project Manager to lead the delivery of high-impact meetings and events, overseeing complex projects from concept to execution while building strong client relationships and mentoring team members.
Responsibilities:
- Serve as the strategic lead and primary point of contact for clients, building strong, trusted partnerships
- Lead end-to-end planning and execution of complex meetings and events, ensuring seamless delivery
- Translate client objectives into impactful program strategies and memorable attendee experiences
- Oversee all logistics including venue sourcing, vendor management, production, and onsite execution
- Develop and manage program budgets with accountability and a focus on value optimization
- Negotiate contracts and cultivate strong vendor relationships
- Lead and support onsite teams, ensuring high-quality execution and client satisfaction
- Proactively identify risks, solve challenges, and ensure delivery excellence under pressure
- Act as a mentor, coach, and subject matter expert to project managers and team members
- Support onboarding and training of new hires and developing talent
- Share knowledge and best practices to elevate team performance
- Partner with leadership to identify opportunities for process improvements and operational efficiency
- Contribute to the development of tools, training resources, and standard operating procedures
Requirements:
- 7+ years of progressive experience in meeting and event planning or program leadership. Must have experience planning sales meetings, POAs or product launches within a corporate environment
- Proven senior-level experience delivering complex, multi-day, multi-stakeholder programs
- Strong leadership experience including mentoring or coaching others
- Exceptional client-facing and communication skills
- High level of organization, adaptability, and attention to detail
- Proficiency in event technology (e.g., Cvent), Excel, and Microsoft Office Suite
- Ability to travel up to 75%
- Experience in Pharmaceutical or Life Sciences events is a plus