Allied Benefit Systems is a company focused on operational excellence, and they are seeking a Project Manager, Operations to manage the implementation of operational projects and new products. This role involves collaborating with cross-functional teams to ensure timely delivery and adherence to PMO standards.
Responsibilities:
- Manage the implementation of operational projects and new products, as well as services, compliance initiatives, and vendor relationships, from initiation through delivery
- Develop and maintain detailed project plans and documentation in alignment with PMO standards, track progress against milestones and ensure delivery commitments are met
- Collaborate with internal and external project partners, acting as a liaison between different departments and teams
- Contribute to the comprehensive assessment of projects to determine compliance, operational requirements, and any technological needs
- Identify project risks, issues, and dependencies early and escalate through PMO defined channels to support visibility and timely decision making
- Support the implementation of quality assurance policies and procedures to maintain project integrity
- Provide support and take the lead in organizing and facilitating both internal and external project meetings, contributing to their effective and efficient execution
- Guide teams through the change process, ensuring all stakeholders are informed and aligned with new implementations
- Provide regular project status updates using standardized PMO reporting formats, ensuring visibility into progress, risks, dependencies, and key milestones
- Collaborate on reviews of existing processes, procedures, and workflows to propose enhancements when necessary
- Demonstrate a strong understanding of Allied’s business requirements
- Gather, analyze, and research information that may impact the project
- Meet established due dates and deadlines
- Track project performance, document lessons learned, and ensure assigned projects are accurately reflected within the PMO portfolio
- Demonstrate a strong understanding of Allied business needs with respect to all ASO processes and workflows. Special attention to technological or programming impacts
- Other duties as assigned
Requirements:
- Bachelor's degree or equivalent work experience required
- At least 5 years' experience in managing projects, including planning, execution, and monitoring within the healthcare industry is essential
- At least 3 years proven ability to lead cross-functional teams, set project goals, and ensure project success
- Strong verbal and written communication skills for effective collaboration with stakeholders, team members, and external partners
- Experience in reviewing and optimizing existing processes and workflows
- Experience in identifying issues, troubleshooting problems, and finding effective solutions during project implementation
- Strong project management skills, including the use of project management software and standardized reporting tools
- Experience with workflow and flowcharting tools such as Visio, SmartDraw, etc. required
- Proficient in Microsoft Office Suite, including Microsoft Excel, OneNote, and Project, as well as the ability to understand and adapt to new software programs
- PMP or equivalent project management certification preferred