Project Manager, Operations

Allied Benefit Systems is a company focused on operational excellence, and they are seeking a Project Manager, Operations to manage the implementation of operational projects and new products. This role involves collaborating with cross-functional teams to ensure timely delivery and adherence to PMO standards.

Responsibilities:

• Manage the implementation of operational projects and new products, as well as services, compliance initiatives, and vendor relationships, from initiation through delivery
• Develop and maintain detailed project plans and documentation in alignment with PMO standards, track progress against milestones and ensure delivery commitments are met
• Collaborate with internal and external project partners, acting as a liaison between different departments and teams
• Contribute to the comprehensive assessment of projects to determine compliance, operational requirements, and any technological needs
• Identify project risks, issues, and dependencies early and escalate through PMO defined channels to support visibility and timely decision making
• Support the implementation of quality assurance policies and procedures to maintain project integrity
• Provide support and take the lead in organizing and facilitating both internal and external project meetings, contributing to their effective and efficient execution
• Guide teams through the change process, ensuring all stakeholders are informed and aligned with new implementations
• Provide regular project status updates using standardized PMO reporting formats, ensuring visibility into progress, risks, dependencies, and key milestones
• Collaborate on reviews of existing processes, procedures, and workflows to propose enhancements when necessary
• Demonstrate a strong understanding of Allied’s business requirements
• Gather, analyze, and research information that may impact the project
• Meet established due dates and deadlines
• Track project performance, document lessons learned, and ensure assigned projects are accurately reflected within the PMO portfolio
• Demonstrate a strong understanding of Allied business needs with respect to all ASO processes and workflows. Special attention to technological or programming impacts
• Other duties as assigned

Requirements:

• Bachelor's degree or equivalent work experience required
• At least 5 years' experience in managing projects, including planning, execution, and monitoring within the healthcare industry is essential
• At least 3 years proven ability to lead cross-functional teams, set project goals, and ensure project success
• Strong verbal and written communication skills for effective collaboration with stakeholders, team members, and external partners
• Experience in reviewing and optimizing existing processes and workflows
• Experience in identifying issues, troubleshooting problems, and finding effective solutions during project implementation
• Strong project management skills, including the use of project management software and standardized reporting tools
• Experience with workflow and flowcharting tools such as Visio, SmartDraw, etc. required
• Proficient in Microsoft Office Suite, including Microsoft Excel, OneNote, and Project, as well as the ability to understand and adapt to new software programs
• PMP or equivalent project management certification preferred