FinX Product Manager

UST is a mission-driven company transforming lives through technology. They are seeking a Core SME/Platform Product Manager to provide expertise in community bank and credit union operations, guiding product innovation and modernization efforts.

Responsibilities:

• Provide deep domain expertise on U.S. community banks and credit unions operations
• Serve as a subject matter expert for legacy core banking platforms (Jack Henry, FIS, Fiserv)
• Collaborate with cross-functional teams to define product roadmaps, requirements, and implementation strategies
• Provide thought leadership and advisory support on industry best practices, regulatory compliance, and operational efficiency
• Engage with internal and client stakeholders to understand business needs and translate them into technical and product solutions
• Mentor and guide teams on core banking processes, system integrations, and operational workflows
• Support client strategic initiatives to modernize and optimize core banking systems for community banks and credit unions
• Represent the organization in client meetings, industry forums, and vendor discussions

Requirements:

• At least 12 years' experience in one or more of the following - community bank or credit union operations, banking product management or fintech serving community banks
• Strong functional expertise in several of the following areas - retail banking, SME commercial lending, payments, treasury management, digital banking and compliance processes
• Experience in core banking systems, with hands-on expertise in Jack Henry, FIS, or Fiserv platforms
• Proven track record in product management, including roadmap development and lifecycle management
• In-depth understanding of U.S. banking regulations, compliance standards, and industry trends, digital banking, product roadmaps, systems integration, API integration, customer journey mapping, competitive analysis/market research experience
• Excellent communication, stakeholder management, and problem-solving skills
• Familiarity with API integrations and fintech partnerships
• Strong analytical and strategic thinking capabilities