Inventory Management Specialist (5+ Years Only)

Skysoft Inc. is a biomedical research institute seeking an IT Inventory Management Specialist to provide technical support for over 4,000 users. The role involves maintaining inventory records, managing logistics, and ensuring customer satisfaction through effective communication and problem resolution.

Responsibilities:

• Maintain accurate records of inventory levels, including tracking all products or materials coming in and going out
• Perform regular inventory counts and reconcile discrepancies between actual inventory and recorded inventory
• Ensure that inventory is stored in a safe and secure manner, and that all items are properly labeled and identified
• Manage inventory flow and logistics, including receiving and processing incoming shipments, and preparing outgoing shipments
• Coordinate with program manager to ensure that inventory levels are sufficient to meet demand
• Identify and report any issues or problems with inventory, such as damaged goods or low stock levels
• Manage stock and loaner devices and distribute them to customers as needed
• Respond to customers in a timely manner with accurate information
• Review and submit orders in system
• Request supply quotes from vendors
• Follow up on all outstanding inquiries
• Responsible for ordering and maintaining supplies and equipment
• Enter and update information in databases and spreadsheets, ensuring that data is accurate and up to date
• Maintain paper and electronic files and ensure all documents are organized and accessible
• Validate items that arrive for accuracy and update system
• Responsible for the distribution and shipment of new and replacement devices to customers
• Attend meetings, take accurate notes, and follow up on action items
• Process devices for recycling