Senior Applied AI/ML Engineer

Pivotal Health is the leading technology platform that helps healthcare providers navigate complex reimbursement processes. They are seeking a Senior Applied AI/ML Engineer to build and enhance AI systems that integrate into product and operational workflows, focusing on delivering measurable business outcomes.

Responsibilities:

• Own and improve applied AI and ML systems that influence important business workflows
• Build and refine production workflows around generation, decisioning, retrieval, evaluation, and orchestration
• Work on concrete systems such as position statement generation, offer engine improvements, open negotiation agents, and configurable rules or decisioning systems
• Design and run experiments that improve model quality, workflow quality, and business outcomes
• Partner with product, operations, and engineering teammates to define success metrics and translate messy real-world problems into buildable systems
• Improve prompt, model, and workflow behavior through tight feedback loops and practical iteration
• Contribute to the engineering quality of these systems, including instrumentation, testing, rollout safety, and operational visibility
• Use AI as a force multiplier in your own work and help the team move faster by bringing strong AI-native habits
• Balance speed and rigor in an environment where shipping matters and iteration is constant