Director, Product Management

Kapitus is one of the most reliable and respected names in small business financing, and they are seeking a strategic and execution-oriented Director of Product to lead high-impact product initiatives. This role will partner closely with executive leadership and cross-functional teams to shape product strategy and drive measurable business outcomes.

Responsibilities:

• Partner with the VP of Product to shape product vision, portfolio priorities, and long-term roadmap
• Develop clear business cases for new initiatives, including ROI analysis, cost considerations, risk assessment, and success metrics
• Translate company objectives into outcome-driven roadmaps grounded in measurable impact
• Ensure alignment across Product, Engineering, Sales, Operations, Legal, and Finance
• Drive prioritization decisions based on business value, effort, and strategic fit
• Conduct market research, competitive analysis, and customer discovery to inform product direction
• Evaluate build vs. buy decisions through structured analysis
• Identify growth opportunities, monetization strategies, and operational efficiency improvements
• Present insights and recommendations to executive stakeholders with clarity and confidence
• Identify, evaluate, and select third-party vendors or technology partners when appropriate, in accordance with vendor onboarding and compliance requirements
• Lead due diligence, contract evaluation, and implementation planning in partnership with Legal, Finance, and Technology
• Oversee vendor onboarding and integration into internal systems and workflows
• Monitor vendor performance, ROI, and ongoing value realization
• Act as Product Owner for key initiatives until additional roles are hired
• Ensure solutions are scalable, repeatable, and well-documented
• Drive initiatives from concept through launch and post-release performance measurement
• Refine product management processes, documentation standards, and intake frameworks
• Establish and enforce scalable prioritization and governance models
• Participate in hiring and onboarding of future Product Owners and Business Analysts
• Mentor and develop team members as the organization grows
• Ensure predictable delivery and strong cross-functional communication
• Serve as escalation point for product trade-offs and decision-making
• Define and track KPIs tied to revenue, operational efficiency, and customer impact
• Continuously refine processes to improve speed, quality, and transparency
• Scale impact through strong judgment, prioritization discipline, and process improvement before expanding team size

Requirements:

• Bachelor's degree in Business, Information Systems, Computer Engineering, or a related field; MBA or other advanced degree preferred
• 8–12+ years of product management experience with demonstrated ownership of complex initiatives, platforms, or portfolios
• Experience in fintech, lending, financial services, or other regulated or risk-managed environments, with a strong understanding of financial systems, processes, and industry best practices
• Proven track record of delivering measurable business outcomes, including revenue growth, operational efficiency gains, or improvements in sales performance
• Ability to operate strategically while driving execution, managing both long-term product direction and day-to-day delivery outcomes
• Strong business judgment and the ability to make principled tradeoffs when balancing risk, speed, and value
• Intellectual agility and comfort operating in ambiguity within fast-moving or evolving environments
• Demonstrated ability to scale impact through sound judgment, prioritization, and operational discipline before expanding headcount
• Demonstrated ability to influence senior leaders and external partners, building alignment and trust across cross-functional stakeholders
• Excellent verbal and written communication skills, with the ability to engage effectively in executive forums and translate complex concepts for both technical and non-technical audiences
• Strong analytical and problem-solving capabilities, with a data-driven approach and attention to detail
• High accountability with a bias toward measurable outcomes, continuous improvement, and operational excellence
• Experience in managing sales related products and processes
• Experience with Salesforce and API integrations
• Demonstrated ownership of measurable business outcomes
• Professional certifications in Product Management and/or Agile Practices