Kapitus is one of the most reliable and respected names in small business financing, and they are seeking a strategic and execution-oriented Director of Product to lead high-impact product initiatives. This role will partner closely with executive leadership and cross-functional teams to shape product strategy and drive measurable business outcomes.
Responsibilities:
- Partner with the VP of Product to shape product vision, portfolio priorities, and long-term roadmap
- Develop clear business cases for new initiatives, including ROI analysis, cost considerations, risk assessment, and success metrics
- Translate company objectives into outcome-driven roadmaps grounded in measurable impact
- Ensure alignment across Product, Engineering, Sales, Operations, Legal, and Finance
- Drive prioritization decisions based on business value, effort, and strategic fit
- Conduct market research, competitive analysis, and customer discovery to inform product direction
- Evaluate build vs. buy decisions through structured analysis
- Identify growth opportunities, monetization strategies, and operational efficiency improvements
- Present insights and recommendations to executive stakeholders with clarity and confidence
- Identify, evaluate, and select third-party vendors or technology partners when appropriate, in accordance with vendor onboarding and compliance requirements
- Lead due diligence, contract evaluation, and implementation planning in partnership with Legal, Finance, and Technology
- Oversee vendor onboarding and integration into internal systems and workflows
- Monitor vendor performance, ROI, and ongoing value realization
- Act as Product Owner for key initiatives until additional roles are hired
- Ensure solutions are scalable, repeatable, and well-documented
- Drive initiatives from concept through launch and post-release performance measurement
- Refine product management processes, documentation standards, and intake frameworks
- Establish and enforce scalable prioritization and governance models
- Participate in hiring and onboarding of future Product Owners and Business Analysts
- Mentor and develop team members as the organization grows
- Ensure predictable delivery and strong cross-functional communication
- Serve as escalation point for product trade-offs and decision-making
- Define and track KPIs tied to revenue, operational efficiency, and customer impact
- Continuously refine processes to improve speed, quality, and transparency
- Scale impact through strong judgment, prioritization discipline, and process improvement before expanding team size
Requirements:
- Bachelor's degree in Business, Information Systems, Computer Engineering, or a related field; MBA or other advanced degree preferred
- 8–12+ years of product management experience with demonstrated ownership of complex initiatives, platforms, or portfolios
- Experience in fintech, lending, financial services, or other regulated or risk-managed environments, with a strong understanding of financial systems, processes, and industry best practices
- Proven track record of delivering measurable business outcomes, including revenue growth, operational efficiency gains, or improvements in sales performance
- Ability to operate strategically while driving execution, managing both long-term product direction and day-to-day delivery outcomes
- Strong business judgment and the ability to make principled tradeoffs when balancing risk, speed, and value
- Intellectual agility and comfort operating in ambiguity within fast-moving or evolving environments
- Demonstrated ability to scale impact through sound judgment, prioritization, and operational discipline before expanding headcount
- Demonstrated ability to influence senior leaders and external partners, building alignment and trust across cross-functional stakeholders
- Excellent verbal and written communication skills, with the ability to engage effectively in executive forums and translate complex concepts for both technical and non-technical audiences
- Strong analytical and problem-solving capabilities, with a data-driven approach and attention to detail
- High accountability with a bias toward measurable outcomes, continuous improvement, and operational excellence
- Experience in managing sales related products and processes
- Experience with Salesforce and API integrations
- Demonstrated ownership of measurable business outcomes
- Professional certifications in Product Management and/or Agile Practices