Quality Assurance Engineer

CAI is a global services firm with over 9,000 associates, specializing in uniting talent and technology. They are seeking a motivated Quality Assurance Engineer to support software quality efforts across government and public sector IT projects by developing and executing test strategies, ensuring compliance, and driving continuous improvement of testing processes.

Responsibilities:

• Develop, execute, and maintain comprehensive test plans, test cases, and test scripts across functional, regression, integration, UAT, and smoke testing
• Identify, document, and track defects using tools such as Jira or ServiceNow, ensuring timely resolution in collaboration with development teams
• Drive QA efforts for software releases, including both manual and automated testing
• Support User Acceptance Testing (UAT) by coordinating sessions with stakeholders, documenting results, and facilitating sign-off
• Validate that systems meet business requirements, security standards, Section 508 accessibility requirements, and public-sector compliance standards
• Develop and maintain test automation frameworks using tools such as Selenium, Playwright, or similar
• Conduct API testing and validate data integrity across integrated systems
• Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives
• Prepare and deliver QA status reports, defect analysis, and test summary documentation
• Document test cases, test steps, and expected results clearly and consistently
• Collaborate with business analysts to review requirements and identify gaps in testability early in the lifecycle
• Communicate effectively with developers, stakeholders, and cross-functional teams
• Support continuous improvement of QA processes, tools, templates, and standards

Requirements:

• Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience
• 5+ years of QA or software testing experience, preferably within government or public sector environments
• Experience with both manual and automated testing methodologies
• Experience working within SDLC frameworks including Agile/Scrum and Waterfall
• Hands-on experience with automation tools such as Selenium, TestComplete, QTP, or similar
• Experience with defect tracking and test management tools
• Experience with API testing
• Strong written and verbal communication skills with the ability to present to non-technical stakeholders
• Understanding of data privacy requirements including PII and regulated data handling
• Experience testing web applications and APIs
• Familiarity with Section 508 or WCAG accessibility testing
• Experience with performance and load testing tools such as JMeter or LoadRunner
• Experience supporting government agencies or public-sector IT environments
• Experience working in SLA-driven or contract-based delivery environments