Key skills
Technical Project ManagementERP implementationsSAPOracleEnterprise system migrations to cloudApplication release managementChange control processesSystem cutoversERP integrationsChange managementClient managementVendor managementAIERPProject ManagementChange ManagementCommunicationCustomer Success
About this role
Regrello is a dynamic startup poised to revolutionize automation within manufacturing and supply chain. The Technical Project Manager will focus on managing customer implementation for a developing solution set, ensuring a seamless experience for key manufacturing clients.
Responsibilities:
- Partner with Engineering Teams: Collaborate with Regrello and customer engineering teams to plan and deliver a maintainable private cloud Regrello platform
- Customer Advisory: Work with Customer Success Managers (CSMs) and customers to advise on solution design for key manufacturing use cases
- Technical Expertise: Enable customer technical resources to become experts in the technical aspects of the Regrello solution
- Project Management: Act as the key point of contact to manage technical deployments of customer-hosted Regrello solutions and AI capabilities
- Customer Experience: Ensure a gold-standard experience for our largest and most strategic customers
- Product Knowledge: Stay on the leading edge of Regrello’s product and technical offerings
- Implementation Improvements: Proactively identify implementation improvements, determine root causes, and overcome roadblocks
- Feedback Management: Manage and route customer feedback and issues
Requirements:
- 8+ years of experience in Technical Project Management, with a strong focus on ERP implementations (SAP or Oracle) and large-scale enterprise system migrations to the cloud
- Extensive experience managing end-to-end ERP implementations, upgrades, and migrations
- Strong expertise in application release management, change control processes, and system cutovers
- Proven ability to lead cross-functional teams through complex ERP related deployments, including integrations with other enterprise applications
- Deep understanding of change management principles to drive user adoption, minimize disruption, and align stakeholders throughout ERP implementations
- Skilled in client and vendor management, fostering strategic partnerships with ERP providers and third-party consultants
- Ability to manage multiple ERP work streams concurrently in a fast-paced startup or enterprise environment
- Excellent communication skills for into customer-friendly presentations and executive reports
- A customer-centric approach to solving complex business process challenges
- Passion for learning and leveraging AI and automation to enhance operations