EverCommerce - Senior Cloud Engineer

EverCommerce is on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions. They are seeking a Senior Cloud Engineer to lead the architecture, deployment, and continuous operation of their cloud infrastructure, ensuring innovative and secure solutions.

Responsibilities:

• Lead the design, deployment and evolution of AWS cloud infrastructure using infrastructure-as-code (e.g., Terraform, CloudFormation)
• Define standards and best practices for availability, scalability, disaster recovery, and security across cloud services
• Manage and deploy AWS Organization services across the enterprise (e.g., Control Tower, IAM Identity Center, IPAM, etc.)
• Build and maintain automation for provisioning, deployment, monitoring, alerting, and remediation using scripting and CI/CD pipelines
• Troubleshoot and resolve complex cloud and systems issues in high-availability production environments
• Partner with Security teams to implement zero-trust, WAF, governance, and compliance controls
• Deploy and operate privileged access management solutions (Teleport) to secure access to critical infrastructure
• Implement and continuously improve FinOps practices, including usage monitoring, cost optimization, and capacity planning
• Ensure platforms meet organizational reliability and compliance standards
• Collaborate with engineering, DevOps, and security teams to define cloud architecture and resolve complex technical challenges
• Produce and maintain architecture diagrams, runbooks, and operational documentation

Requirements:

• 7+ years of experience designing, operating, and scaling cloud infrastructure, with deep expertise in AWS
• Strong hands-on experience with infrastructure as code (Terraform preferred)
• Experience designing highly available, secure, and disaster-resilient production systems
• Proficiency with automation and CI/CD pipelines supporting cloud-native workloads
• Solid foundation in networking, IAM, and cloud security fundamentals
• Proven ability to mentor engineers and influence technical direction across teams
• Excellent soft skills including communication, teamwork, building effective relationships and leadership
• Experience leveraging AI-assisted tools or intelligent automation to improve cloud operations, observability, or cost optimization
• Experience with containers (EKS), serverless architectures, or microservices platforms
• Familiarity with FinOps practices and cloud cost optimization tools
• Experience operating hybrid or multi-cloud environments
• Hands-on experience implementing Teleport PAM
• Working knowledge of database platforms and data services
• Exposure to AI/ML tools for infrastructure automation or operational efficiency