Product Management Director - Agentforce Operations Private Cloud Edition

Salesforce is the #1 AI CRM, focused on transforming business operations through innovative technology. They are seeking a senior product leader to direct the strategy and execution for the Agentforce Operations Private Cloud Edition, with a focus on developing a secure, compliant SaaS product for enterprise and government customers.

Responsibilities:

• Define and execute vision, strategy, and roadmap for Agentforce Operations Private Cloud Edition (PCE) product offerings: especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and Enterprise-readiness
• Dive deeply into product/platform architecture to ensure it supports key requirements of enterprise customers from both public and private sectors: secure cloud operations, AI/ML-enabled decision support, operational resilience
• Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams
• Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions
• Define and execute the product strategy for Agentforce Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomes
• Drive the go-to-market (GTM) strategy and execution for new products and features to ensure a successful launch
• Lead cross-functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue
• Evangelize product value internally - Salesforce teams, engineering, product leadership leadership - and externally: enterprise and government customers, prospects, events
• Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities

Requirements:

• 10+ years of product management, technical product management, platform product, or enterprise software experience
• 5+ years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platforms
• Demonstrated experience taking complex enterprise software capabilities from strategy through execution, launch, adoption, and lifecycle management
• Strong understanding of modern SaaS architecture, including multi-tenancy, identity and access management, data isolation, APIs, integration, observability, release management, and cloud operations
• Experience with secure cloud environments, regulated industries, government customers, or highly controlled enterprise deployments
• Working knowledge of cloud infrastructure concepts (IaaS, PaaS, SaaS) across AWS, Azure, Google Cloud, or private cloud environments
• Strong familiarity with security and compliance concepts such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collection
• Ability to translate complex security, compliance, and infrastructure requirements into actionable product requirements
• Strong executive communication skills and stakeholder management, with the ability to influence and align senior stakeholders across product, engineering, security, legal, compliance, risk, sales, and customer organizations
• Experience working with large enterprise customers, government agencies, defense contractors, or system integrator partners
• Excellent written communication skills, including PRDs, strategy documents, roadmap narratives, customer-facing explanations, and executive updates
• Preferred a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this role
• Strong technical background in computer science, engineering, cybersecurity, cloud infrastructure, or enterprise architecture is preferred
• Working experience with private cloud, single-tenant SaaS, dedicated cloud, sovereign cloud, hybrid cloud, or air-gapped deployment models
• Familiarity with Kubernetes, containers, infrastructure as code, CI/CD, hardened images, STIGs, FIPS-validated cryptography, SBOMs, artifact repositories, and secure software supply chain practices
• Experience building or operating products for FedRAMP, DoD IL4/IL5/IL6, DISA SRG, NIST 800-53, RMF, CMMC, ITAR, CJIS, or similar regulated environments
• Experience with government cloud environments such as AWS GovCloud, AWS Secret Region, Azure Government, Azure Government Secret, Oracle Government/Defense Cloud, or agency-owned cloud enclaves
• Active or prior U.S. government security clearance is a plus
• Experience with Authority to Operate processes, security assessment packages, control inheritance, continuous monitoring, Plan of Action and Milestones, and evidence collection
• Experience working with federal system integrators, defense contractors, public sector sales teams, or government acquisition processes