Senior Product Designer

Lumin Digital is a trailblazer in digital banking solutions, dedicated to creating cutting-edge digital experiences for credit unions and banks. The Senior Product Designer will lead the design process for key features, collaborating with cross-functional teams to deliver user-centered solutions that enhance the financial lives of users.

Responsibilities:

• Own the end-to-end design process for key features or product areas—driving discovery, prototyping, design delivery, and iteration
• Collaborate with cross-functional partners (Product Managers, Engineers, Researchers) to frame problems, validate solutions, and deliver usable, accessible designs
• Translate requirements into detailed UX deliverables, including journey maps, wireframes, flows, high-fidelity mockups, and interactive prototypes
• Participate in and apply user research insights, ensuring design decisions are grounded in real user needs and behaviors
• Contribute to and evolve Lumin’s design system, improving consistency, scalability, and usability across the product
• Mentor and support other designers, offering feedback through design reviews, critiques, and shared project work
• Advocate for user-centered design throughout the product development process, balancing business goals, technical constraints, and customer needs
• Clearly communicate design rationale, collaborating effectively with both technical and non-technical stakeholders
• Set design direction within established frameworks, making decisive, well-articulated decisions that unblock cross-functional partners and elevate the overall product experience
• Actively leverage AI tools (including Claude and ChatGPT) to accelerate and enhance the design lifecycle—from ideation and documentation to prototyping and decision-making
• Contribute to a collaborative, feedback-driven design culture, especially within a distributed team environment
• Perform other duties as assigned

Requirements:

• Bachelor's degree in Design, HCI, Interaction Design, or a related field preferred
• At least 6 years of professional experience in product design, UX/UI design, or similar roles
• Demonstrated success designing and shipping complex, responsive digital products—preferably in SaaS, FinTech, or other regulated environments
• Strong portfolio showcasing process, outcomes, and design rationale across multiple projects
• Experience working within and contributing to a design system, preferably in Figma
• Prior exposure to user research methods, such as usability testing, interviews, or data-informed design decisions
• Proven experience working in a fast-paced environment where independent design decisions and direction-setting were expected from the outset
• Expertise in UX, Interaction Design, and UI design, with attention to detail, consistency, and accessibility
• Ability to work across the product lifecycle—from problem definition to post-launch iteration
• Skilled in wireframing, visual design, prototyping, and documenting user stories or acceptance criteria
• Excellent collaboration, communication, and storytelling skills, with the ability to articulate design decisions
• Comfortable working in Agile environments, with familiarity using tools such as JIRA and Confluence
• Actively uses AI tools (e.g., Claude, ChatGPT) to enhance design workflows and decision-making
• Strong visual design sensibility with the ability to contribute to evolving a contemporary product aesthetic
• Experience facilitating or participating in design studios or workshops is a plus
• Familiarity with FinTech, mobile payments, or banking platforms is preferred