Client Success Architect II

Armeta is a company focused on client success and data management, seeking a Client Success Architect II to lead the development of enterprise data warehouse and reporting systems. The role involves mentoring other engineers, designing data marts, and ensuring quality in data management processes.

Responsibilities:

• Using assigned customer data files, review and confirm mapping sources
• Seek out and schedule training to advance your knowledge and abilities
• Regularly train and mentor other Client Success Engineers; Participate in career coaching process
• Design and implement data marts necessary to consume the data warehouse data
• Perform detailed analysis of the data (via SQL) to confirm assumptions about the data
• Create and maintain technical design documentation
• Perform quality coding to specifications for project preparation and completion
• Attend and sometimes lead team meetings and report findings
• Contribute to team’s work preparation creating data lists and mapping for teams review
• Attend and sometimes lead team meetings and report findings
• Demonstrate and verify data migration
• Meet and greet clients and perpetuate the customer service focus
• Make team introductions to client
• Design database back-up and restoration strategy
• Make and confirm documented changes to programming
• Performance monitoring and tuning
• Create user accounts and assign permissions based on user database access levels
• Assign and assist in troubleshooting hardware and software issues on servers and other devices
• Attend training meetings
• Prepare Statement of Work Proposal
• Capture Business Requirements
• Develop and manage issues log
• Review meeting minutes and compare to progress chart
• Test all deliverables to ensure quality prior to hand-off
• Mentor, train, and lead assigned team members and develop talent
• Take sales calls and respond to inquiries from potential clients and lead initiatives
• Network to generate leads
• Manage a variety of viewpoints to build consensus and create meaningful outcomes
• Submit accurate time and expense reports
• Other duties as may be assigned