Business Analyst/ Product Owner with Cards and Payments Experience_Hybrid@Teaneck, NJ
Teaneck, New Jersey, United States of America
Contract
1 week ago
Key skills
CRM
About this role
Job Title: Business Analyst/ Product Owner with Cards and Payments Experience
Work Location & Reporting Address: Teaneck, NJ 07666
(Onsite-Hybrid. Will consider candidates willing to relocate to client s location)
Contract duration: 6
Must Have Skills:
CRM Implementation
Nice to Have Skills:
MS Dynamics
Detailed Job Description:
Own the end-to-end functional design of CRM modules such as:
1. Partner & Opportunity Management
2. Corporate Onboarding Journeys
3. Customer 360 & Portfolio Views
Validate features through UAT, ensuring high quality and alignment with business needs
Define KPIs and success metrics for CRM adoption and usage.
Work with business leaders to drive CRM adoption across relationship managers and operations teams.
Good to have knowledge of MS Dynamics
Preferred Knowledge of regulatory frameworks: KYC, AML, FATCA, local compliance norms.
Familiarity with system integrations such as LOS, Core Banking Systems