Sr Healthcare Solutions Business Analyst

Johnson & Johnson is a leader in healthcare innovation, focusing on developing smarter and less invasive treatments. The Sr Healthcare Solutions Business Analyst will design and maintain Tableau dashboards, collaborating with Healthcare Solutions teams to provide business insights and inform strategic decisions.

Responsibilities:

• Design, develop, and maintain Tableau dashboards and visualizations that track KPIs and produce actionable insights
• Establish and maintain KPI definitions, dashboard governance, and data quality checks; drive continuous improvement of data processes and instrumentation
• Cross functional alignment with Information Technology & Commercial functions to ensure alignment on business reporting
• Partner with CRM team to maintain and continuously improve business processes that track activities and impact of the Healthcare Solutions teams
• Partner with the Healthcare Solutions team to translate business questions into analytics requirements and implement scalable solutions
• Perform ad-hoc analyses and present findings to cross-functional stakeholders
• Provide training and documentation for dashboards and analytic tools; act as a point of contact for analytics requests from Healthcare Solutions teams
• Support leadership with regular business reviews, executive-level slide decks, and data storytelling that drives decisions
• Ensure compliance with data privacy and security policies when handling sensitive healthcare or customer data

Requirements:

• Bachelor's degree in business, Finance, Data Analytics, Healthcare Administration, Statistics, Computer Science, or related field
• 5+ years of experience in a business analyst, data analyst, or similar role supporting commercial or healthcare teams
• Proven experience building interactive dashboards in Tableau (Tableau Desktop and Server/Online)
• Experience with external market data (e.g., Definitive Healthcare, IQVIA, DocNexus)
• Experience in medical devices, healthcare services, or life sciences
• Hands-on experience with Salesforce.com
• Advanced Excel skills (pivot tables, formulas, data modeling)
• Excellent written and verbal communication skills; ability to present complex analyses to non-technical audiences
• Strong problem-solving mindset and attention to detail; ability to manage multiple stakeholder requests and competing priorities
• Tableau certification (e.g., Tableau Desktop Specialist)
• Salesforce Administrator or Salesforce Analytics experience
• Familiarity with ETL tools (e.g., Alteryx, Dataiku) and cloud data warehouses (e.g., Snowflake, Redshift, Azure)
• Familiarity with statistical analysis and predictive modeling techniques
• Experience with BI governance and dashboard lifecycle management