Glyphic is a company focused on AI for revenue teams, seeking a GTM Agentic Architect Lead to shape and define the role from the ground up. The main responsibilities include serving as a technical advisor during pre-sale and post-sale processes, designing workflows, and ensuring customers realize the value of Airspeed's offerings. This role requires a combination of technical expertise and consultative skills to enhance customer success across their GTM organizations.
Responsibilities:
- Join late-stage enterprise deals alongside the AE as the GTM architecture expert
- Run discovery on the prospect's revenue team structure, sales methodology, CRM configuration, and GTM tech stack
- Design and deliver proof-of-concept implementations that demonstrate agentic value in the prospect's real environment — before they sign
- Act as a trusted technical voice in the room, translating Airspeed capabilities into the language of the customer's GTM motion
- Convert every POC into a reusable implementation template for future deals
- Own the technical onboarding experience for enterprise accounts in partnership with the CSM
- Map the customer's team hierarchy and conversation types to Airspeed's agentic workflow framework — aligning configuration to roles, use cases, and the customer journey
- Design and build agentic workflows that deliver end-to-end intelligence and context to each persona: AE, SDR, Sales Manager, RevOps, and CS
- Recommend and configure sales methodology scoring (MEDDIC, SPICED, BANT) aligned to how the customer actually qualifies and closes
- Ensure every user — from rep to CRO — has the right information surfaced at the right moment, without manual effort
- Identify and activate use cases beyond the initial deployment: coaching, forecasting, CS handoffs, competitive intelligence
- Serve as the GTM agentic workflow expert for customers — advising on best practices, workflow design, and how to structure their revenue team around AI-native ways of working
- Run enablement sessions and working sessions with customer stakeholders across Sales, RevOps, and CS
- Build joint success plans with the CSM that define what agentic value looks like at 30, 60, and 90 days
- Act as a senior voice in QBRs, connecting Airspeed's outputs to the customer's commercial outcomes
- Document agentic workflow patterns, configuration best practices, and customer GTM architectures that repeat across the book
- Surface product gaps and roadmap opportunities back to engineering with clear context on customer impact
- Build the internal playbook for how Airspeed's agentic capabilities map to common GTM motions — the resource that scales this function beyond one person