Lead Product Manager, Accounts

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure company that is seeking a Lead Product Manager for their accounts product area. The role involves owning the product vision, roadmap, and success metrics for various account-related initiatives while collaborating with cross-functional teams to enhance the developer experience and ensure regulatory compliance.

Responsibilities:

• Own the product vision, roadmap, and success metrics for the entire accounts area - account models, onboarding / lifecycle, KYC / KYB, sub-accounts / multi-accounts, and IRA cross-work
• Personally execute across multiple in-flight lanes in parallel - not just sequencing them from above, but shipping work yourself on the most strategically important ones
• Rationalize how we expose account APIs and internal systems - including where a “single” KYC / KYB surface must flex for different account types, jurisdictions, and partner operating models
• Drive build-vs-buy, partner-vs-direct, and onshore-vs-offshore tradeoffs across the area; re-sequence the roadmap under real constraints (regulator deadlines, partner asks, eng capacity)
• Partner deeply with engineering, broker-dealer operations, compliance, legal, partnerships, success, and sales to prioritize initiatives that balance regulatory risk, operational load, revenue impact, and time-to-market
• Lead discovery with partners and prospects - understand blocking requirements, translate needs into sequenced roadmaps, push back on asks that don’t fit the platform, and communicate honest timelines and scope
• Shape pricing and packaging inputs where account products imply different operational handling - working with commercial and operations stakeholders so what we sell matches what we can deliver and support at scale
• Support global expansion of account capabilities as Alpaca grows its regional broker-dealer footprint - including regional account constructs, tax-advantaged or retirement-like products, and jurisdiction-specific rules (US / non-US)
• Define and monitor adoption across accounts - onboarding funnel health, API adoption, time-to-first-funded-account, verification pass rates, partner-reported blockers, operational throughput; willing to sunset or rework features that don’t drive adoption rather than calling them done at launch
• Raise the standard of work shipped across the accounts area - mentor peer PMs, set quality bar, unblock adjacent teams

Requirements:

• 10+ years of experience in Product Management, Engineering, Consulting, or starting a startup, with senior IC ownership in a regulated identity, accounts, or brokerage domain
• Demonstrated end-to-end ownership of an accounts-shaped surface at production scale - at least two of: KYC / identity verification, new account types (entity / joint / custodial / trust), sub-accounts / multi-accounts, IRA / tax-advantaged account structures
• Direct experience navigating US accounts / identity regulatory frameworks - FINRA KYC / AML, FATCA, IRS entity rules, beneficial-ownership / CDD, OFAC screening
• Track record of setting and executing an area-level roadmap across multiple in-flight workstreams in parallel - not just shipping a single product
• Proven ability to operate as a senior product owner who raises the standard around them - mentors peers, sets quality bar, represents the area in cross-functional and leadership forums without holding a manager title
• Exceptional written and verbal communication; ability to run partner-facing conversations, regulator-adjacent forums, and internal leadership updates
• Experience analyzing data using SQL and a relevant BI tool
• Bachelor's degree in computer science, engineering, finance, or equivalent
• Excitement about growing your impact through scope and influence across the accounts area, rather than through team size
• A track record of owning and shipping multiple workstreams in parallel over the last 2-3 years - not just setting vision and facilitating tradeoffs
• Hands-on regulated-product experience at the shipping and mechanical-chain layer, not just the policy and framework layer
• The senior posture to sequence in-flight accounts work (sub-accounts / multi-accounts, KYC, entity accounts) from day one, without a six-month ramp