FileNet Business Analyst

Diverse Lynx is seeking an experienced and driven Senior Business Analyst to join their team. The role involves delivering complex business and technology solutions, working closely with stakeholders to elicit and analyze requirements, and producing high-quality analysis artifacts for effective decision-making.

Responsibilities:

• Lead end-to-end requirements elicitation, analysis, validation, and documentation for complex enterprise initiatives
• Gather and document functional and non-functional requirements, including system-to-system integrations and interfaces
• Translate business needs into clear, concise, and actionable requirements and specifications for development and configuration
• Create and maintain business analysis deliverables using established methodologies, templates, and standards
• Analyze current-state (As-Is) business processes using stakeholder input, existing documentation, and operational data
• Design and document future-state (To-Be) processes to support improved efficiency, scalability, and business outcomes
• Develop process maps, workflows, and supporting documentation to enable stakeholder understanding and adoption
• Engage a wide range of senior business and IT stakeholders to facilitate workshops, working sessions, and decision forums
• Act as a trusted advisor, guiding stakeholders through complex analysis and trade-off discussions
• Facilitate collaborative decision-making across business units, vendors, and technical teams
• Support planning, estimation, and prioritization of work items, including scope, timelines, and dependencies
• Track and communicate progress, risks, and issues to Application Leads, Business Leads, and project stakeholders
• Produce status updates, progression reports, and analysis summaries as required

Requirements:

• 7+ years of progressive business analysis experience in large-scale, enterprise IT and business initiatives
• Proven experience working in multi-disciplinary, matrixed delivery environments
• Strong expertise in requirements management, business process modeling, and documentation practices
• Some experience with IBM FileNet, or another Record Management / Enterprise Content Management (ECM) platform will be a huge plus
• Exceptional written and verbal English communication skills, including facilitation and presentation
• Demonstrated ability to organize complex information from multiple sources and produce succinct, high-quality deliverables
• Ability to work independently while maintaining strong alignment with client and delivery leadership
• Exposure to project management principles, delivery frameworks, and waterfall/agile/hybrid environments
• Experience working with enterprise platforms (e.g., ServiceNow, ERP, CRM, or similar systems)
• Consulting or client-facing experience within large organizations
• Familiarity with change management or operational readiness activities