HR Business Partner

8x8, Inc. connects customers and teams globally, empowering CX leaders with performance and insights. The Strategic People Business Partner is responsible for partnering with C-level executives to develop and drive organizational success through effective people strategies, focusing on employee engagement and organizational effectiveness.

Responsibilities:

• Develop and execute People strategies that support the organization's overall business objectives
• Act as a trusted advisor to business leaders, analyzing business performance and aligning long-term people strategies with company growth objectives
• Focus on building organizational effectiveness, improving performance management, and driving productivity
• Provide guidance and support on a range of People functions, including compensation, benefits, employee relations, and compliance
• Collaborates closely with People teams, advocating for the needs of the client group in enterprise-wide People program development and implementation
• Influence and get buy-in of senior leadership to adopt and support People initiatives by effectively communicating and presenting People plans and ideas focused on driving business outcomes. Managing the expectations of senior leadership and navigating any conflicts or disagreements to gain alignment and successful implementation
• Build relationships with senior leadership to understand business needs and translate them into effective People solutions
• Collaborate with senior leadership to understand business challenges and develop solutions to address them
• Drive employee engagement strategies and ensure the organization’s culture aligns with its mission and vision
• Serve as a confidential resource for employees and leaders to discuss concerns, brainstorm solutions, and navigate complex situations
• Oversee the talent management strategy, ensuring the right people are in the right roles, support career development at all levels and ensure a pipeline of future leaders through succession planning
• Managing and improving the talent acquisition, development, and retention strategies to meet the needs of the business
• Provide coaching and feedback for leaders
• Serve as a consultant to leadership on culture transformation and workforce planning initiatives
• Address organizational challenges and opportunities, fostering a positive and productive work environment
• Create strategies that drive employee engagement, improve retention, and align the organization’s culture with its strategic objectives with a focus on employee experience
• Utilize AI to inform and analyze data, create people strategies and drive efficiencies within the function
• Leverage People data (e.g., turnover rates, employee engagement, performance metrics) to identify trends and opportunities for improvement and make recommendations for strategic People initiatives
• Using analytics to drive People strategy and measure its impact on business success
• Embraces and encourages the use of AI in enhancing or enabling operations. Willingness to learn and experiment with the use of AI to support functional goals and initiatives
• Lead change management initiatives and support the organization through periods of transformation ensuring a smooth transition and minimal disruption (e.g., mergers, acquisitions, restructures)

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Minimum of 7 years of experience on a People team (HR), with at least 3 years in a managerial or leadership role
• Excellent interpersonal communication and leadership skills, including the ability to coach and mentor senior managers and executives
• Strategic thinking with a clear understanding of how People teams (HR) contributes to business outcomes using data to support decisions
• Strong business acumen, with a deep understanding of the organization's goals, challenges, and financial performance
• Ability to influence and drive change at the leadership level
• Knowledge of relevant labor laws and regulations based upon the local region
• Expertise in HR principles and practices managing complex People (HR) issues including employee relations, organizational design, performance management, and succession planning
• Strong problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Proficiency in HR systems and technology
• Ability to work effectively in a fast-paced, ambiguous, dynamic environment
• Master's degree
• Professional HR certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) is highly desirable