Associate IT DevOps Engineer

Epiq is a company that contributes to global legal outcomes and values integrity and service. They are seeking an Associate IT DevOps Engineer to support and evolve a large-scale hybrid cloud platform, focusing on infrastructure automation and collaboration with various teams to ensure secure and reliable platforms.

Responsibilities:

• Design, implement, and support hybrid cloud environments across VMware, AWS, and Azure
• Deliver secure, highly available, and scalable infrastructure platforms aligned to application needs
• Contribute to platform architecture, reliability, and lifecycle management
• Automate infrastructure provisioning and configuration using Terraform, Ansible, and scripting (Python, PowerShell, Bash)
• Build and maintain reusable IaC modules, templates, and automation workflows
• Develop integrations using REST APIs for end-to-end orchestration
• Drive reduction of manual operational tasks through automation
• Support and optimize CI/CD pipelines for infrastructure and platform services
• Enable self-service infrastructure through standardized templates and automation
• Partner with engineering teams to improve deployment workflows and platform usability
• Implement monitoring, alerting, and observability to ensure high availability and proactive issue detection
• Support incident response, troubleshooting, and root cause analysis
• Participate in on-call rotation
• Ensure platforms meet security, compliance, and operational standards
• Manage patching, backup, and disaster recovery processes
• Collaborate with Security and Architecture on platform design standards
• Maintain clear runbooks, SOPs, and technical documentation
• Analyze existing systems and workflows to identify opportunities for optimization and automation
• Follow ITIL processes for change and incident management

Requirements:

• 3–5 years of experience in DevOps, SRE, or infrastructure engineering
• Hands-on experience with Infrastructure as Code
• Experience with cloud platforms (AWS, Azure, VMware)
• Experience with Windows Server, Ubuntu Linux, Red Hat Linux
• Scripting experience in Python or Bash, PowerShell
• Experience supporting production infrastructure and troubleshooting complex issues
• Strong collaboration and communication skills in a cross-functional environment
• Experience with Ansible Tower / Ansible AWX
• Familiarity with Kubernetes and container-based workflows
• Experience in hybrid cloud environments (VMware + public cloud)
• Knowledge of CI/CD pipeline tools and practices
• Exposure to ITSM tools (e.g., Jira Service Management)
• AWS Certified Solutions Architect (Associate or Professional)
• Microsoft Azure Solutions Architect
• VMware VCP or related certifications