Mercury is a fintech company focused on creating intelligent systems for complex financial workflows. They are hiring a Senior Product Designer to define and design an AI-powered experience within their accounting ecosystem, emphasizing intuitive and empowering user experiences.
Responsibilities:
- Shape how AI-powered capabilities show up across complex financial workflows
- Translate emerging technical capabilities into intuitive, human-centered experiences
- Design systems that balance automation, transparency, and user control
- Simplify technical and regulatory complexity into understandable workflows
- Anticipate edge cases, failure states, and operational risks in high-stakes domains
- Create scalable interaction patterns and escalation models for AI-assisted experiences
- Prototype new interaction models and design detailed, high-quality product experiences
- Partner closely with engineering, product, research, and data teams to ship thoughtful outcomes
Requirements:
- 6+ years of experience leading complex, end-to-end product design initiatives
- Thrive in ambiguity and enjoy shaping strategy and direction, not just executing requirements
- Think in systems and workflows, not just individual screens
- Have experience designing fintech, AI-powered, data-heavy, or workflow-driven products
- Balance automation with transparency, trust, and user understanding
- Prototype fluidly to explore both interaction logic and product craft
- Care deeply about quality, correctness, and usability in high-stakes domains
- Bring strong product judgment, communication skills, and ownership to your work