Filenet Business Analyst

Diverse Lynx is a company that specializes in delivering complex business and technology solutions. They are seeking a Senior Business Analyst who will work closely with business and IT stakeholders to elicit and analyze requirements, assess business processes, and produce high-quality analysis artifacts for effective decision-making and successful solution delivery.

Responsibilities:

• Lead end-to-end requirements elicitation, analysis, validation, and documentation for complex enterprise initiatives
• Gather and document functional and non-functional requirements, including system-to-system integrations and interfaces
• Translate business needs into clear, concise, and actionable requirements and specifications for development and configuration
• Create and maintain business analysis deliverables using established methodologies, templates, and standards
• Analyze current-state (As-Is) business processes using stakeholder input, existing documentation, and operational data
• Design and document future-state (To-Be) processes to support improved efficiency, scalability, and business outcomes
• Develop process maps, workflows, and supporting documentation to enable stakeholder understanding and adoption
• Engage a wide range of senior business and IT stakeholders to facilitate workshops, working sessions, and decision forums
• Act as a trusted advisor, guiding stakeholders through complex analysis and trade-off discussions
• Facilitate collaborative decision-making across business units, vendors, and technical teams
• Support planning, estimation, and prioritization of work items, including scope, timelines, and dependencies
• Track and communicate progress, risks, and issues to Application Leads, Business Leads, and project stakeholders
• Produce status updates, progression reports, and analysis summaries as required

Requirements:

• 7+ years of progressive business analysis experience in large-scale, enterprise IT and business initiatives
• Proven experience working in multi-disciplinary, matrixed delivery environments
• Strong expertise in requirements management, business process modeling, and documentation practices
• Some experience with IBM FileNet, or another Record Management / Enterprise Content Management (ECM) platform will be a huge plus
• Exceptional written and verbal English communication skills, including facilitation and presentation
• Demonstrated ability to organize complex information from multiple sources and produce succinct, high-quality deliverables
• Ability to work independently while maintaining strong alignment with client and delivery leadership
• Exposure to project management principles, delivery frameworks, and waterfall/agile/hybrid environments
• Experience working with enterprise platforms (e.g., ServiceNow, ERP, CRM, or similar systems)
• Consulting or client-facing experience within large organizations
• Familiarity with change management or operational readiness activities