Amazon is a rapidly expanding global business focused on innovative purchasing and procurement solutions. They are seeking a Senior Enablement Lead to shape the future of AI-powered selling by developing programs that enhance the performance of high-potential sales representatives through AI tools and behavioral coaching.
Responsibilities:
- Lead all phases of a flagship cohort-based development program — from selection and curriculum design through delivery and iteration — across multiple sales segments
- Facilitate live and remote sessions including kickoffs, skill-building workshops, and milestone debriefs
- Define and track success metrics tied to quota attainment, sales confidence, and retention
- Own a behavioral assessment and emotional intelligence program, including design, facilitation, and debrief sessions that translate insights into measurable behavior change
- Integrate EQ development into broader sales development milestones
- Embed agentic AI fluency into sales development curriculum through hands-on workshops and scenario-based simulations
- Own role-play and scenario simulation environments for high-potential sales audiences
- Collaborate cross-functionally to align cohort programs with enterprise AI adoption goals
- Partner with sales leaders and frontline managers to ensure program relevance and participation
- Develop and maintain program content within the content management platform
- Support adaptive learning path development for high-potential audiences
Requirements:
- Bachelor's degree or equivalent
- 6+ years of sales operations or equivalent experience
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc
- Experience using Microsoft Excel to manipulate and analyze data
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Master's degree in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience analyzing business metrics and training data to measure program effectiveness
- Experience working in a fast-paced, rapidly changing operations environment
- Certification in DiSC, EQ-i 2.0, or a comparable behavioral assessment methodology
- Experience designing and delivering cohort-based development programs for quota-carrying sales professionals
- Demonstrated ability to build AI fluency into learning programs, including hands-on facilitation of agentic or generative AI tools
- Familiarity with content management platforms (e.g., Highspot or equivalent) and learning management systems
- Experience working in a B2B or enterprise sales environment, with exposure to complex sales cycles and multi-segment organizations
- Experience collaborating with cross-functional stakeholders including sales leadership, product teams, and global counterparts
- Strong instructional design skills with the ability to translate complex concepts into engaging, role-relevant learning experiences