Career TeamRemote
Business Analyst - Workforce Development Software
United States of America
Full Time
1 hour ago
Visa Sponsor
Key skills
Workforce DevelopmentWIOA Case ManagementLabor ExchangeEligibility DeterminationUser Story WritingAcceptance Criteria DefinitionProcess MappingBusiness Rules ConfigurationAPI IntegrationData MappingReporting RequirementsUser Acceptance Testing (UAT)Financial Operating Model DevelopmentBudget-to-Actual ComparisonsCost AllocationFiscal Performance MetricsAudit-Ready Financial ReportingForecastingScenario AnalysisClient-Facing CommunicationGoSaaS
About this role
Career Team is a leading workforce development organization on a mission to transform lives. The Business Analyst will own discovery and requirements for a workforce development SaaS platform, translating program and policy needs into build-ready user stories and supporting delivery through UAT and go-live.
Responsibilities:
- Attend client workshops to document workflows (intake/eligibility, enrollment, services, case notes, exits/follow-up)
- Write clear user stories, acceptance criteria, process maps, and configuration/business rules
- Partner with Product/Engineering/QA to design solutions, clarify scope, and manage requirements changes
- Support integrations and data mapping (imports/exports, APIs) and reporting requirements
- Plan and execute UAT with customers; triage defects and validate fixes
Requirements:
- 2+ Years in workforce development with program domain knowledge (WIOA, labor exchange, eligibility, intake, reporting, performance)
- Strong facilitation and documentation skills; can turn complex processes into testable requirements
- Project and grant performance: Build a repeatable financial operating model for complex, compliance-heavy projects, including budget-to-actual comparisons, burn rates, cost allocation, and overall fiscal performance metrics
- Client-facing deliverables: Partner with our Quality Assurance team to deliver accurate, timely, audit-ready financials that we're proud to put our name on
- Finance cadence that builds confidence: Lead monthly close and quarterly reporting activities, creating predictable outcomes with a clear narrative
- Controls that support momentum: Strengthen controls and compliance while keeping the business moving fast
- Strategy and Planning: Translate tradeoffs into decisions - forecasting, scenarios, and recommendations that help us pick the right direction together
- Cross-functional problem-solving: Work hand in hand with the operations and client-facing teams when financial issues arise, before they become escalations
- Scale the team; build the machine: Help position us for growth and the exciting chapters ahead!