Sr. Manager, Customer Data Engineering

CaptivateIQ is transforming the way companies manage and optimize sales performance, and they are seeking a Sr. Manager for their Customer Data Engineering team. In this role, you will lead a distributed data engineering team, ensuring the delivery and operational excellence of customer data integrations while collaborating with various teams to meet customer needs.

Responsibilities:

• Lead, inspire, and grow a distributed data engineering team, fostering a culture of high trust and psychological safety
• Develop engineering talent through effective coaching, mentorship, and performance management, with a focus on growing senior and staff-level engineers
• Own the end-to-end delivery and operational excellence of customer data integrations, ensuring they are reliable and secure at scale
• Design and implement customer data integrations using IPaaS platforms like Workato, Boomi, or MuleSoft
• Write and optimize advanced SQL (Snowflake) — including DDL, DML, CTEs, UDFs, and JSON transformations — to power analytics and automation
• Build and maintain software for orchestration of customer data integrations utilizing web APIs and IPaaS connectors to seamlessly exchange data between CaptivateIQ and our customers
• Ensure customer integrations are secure, testable, fault-tolerant, and designed for long-term maintainability
• Collaborate with Sales Engineering and Product during discovery and scoping to advise on technical feasibility and data architecture approaches
• Build relationships with product engineering to ensure scalability and management of our customer data integrations as customer usage grows
• Translate customer business needs into the technical requirements and solution

Requirements:

• A strong (7+ years of experience) background in software and/or data engineering
• Proven experience working with data pipelines at scale and knowledge of data engineering technologies, such as Snowflake
• Strong proficiency in Python and SQL proficiency
• High sense of ownership and a strong growth mindset; you are a collaborative, humble learner who can thrive in a fast-paced environment
• You've previously operated in a customer facing role
• Experience configuring and troubleshooting SSO (SAML, OIDC) and SCIM provisioning across Okta, Entra (Azure AD), and OneLogin environments
• Hands-on experience with setting up modern data stacks (ETL, data warehouses, DBT, reverse ETL)