Cotiviti is a healthcare analytics company, and they are seeking a Business Systems Analyst to join their Content and Enablement team. This role involves collaborating with various divisions to gather requirements, create reports, and support product management initiatives within the organization.
Responsibilities:
- Responsible for planning and execution throughout the Engineering and Research & Development (R&D) lifecycles, including but not limited to: gathering and prioritizing product and customer requirements, and working closely with Developers, Sales, Product, and Support teams to ensure revenue and customer satisfaction goals are met
- Responsible for delivering functional specifications and business requirements with prioritized features and corresponding justification, run beta and pilot programs with early-stage products and samples, and act as a domain expert within the organization
- Collaborate with other Business Analysts and Product Managers to understand and write reporting specific user personas to meet functional specifications and help convert into appropriate features for report development
- Assist report development teams in sizing and estimation of the product features
- Participate in planning activities by helping development teams to understand user personas and product features to build technical specifications for reporting
- Support Recovery Operations team to build proof of concepts. Present outcomes to stakeholders for feedback and provide additional recommendations to improve user experience
- Assist in Product releases and new client system implementations, including user setup and training
- Complete all responsibilities as outlined on annual Performance Plan
- Complete all special projects and other duties as assigned
- Must be able to perform duties with or without reasonable accommodation
Requirements:
- High School Diploma
- Bachelor's degree in Healthcare Informatics, Computer Science, Information Technology, Science, Public Health, or a related field
- Minimum of 5 years' experience partnering with internal and external customers
- Strong presentation and communication skills to demonstrate reporting solutions to external Customers
- Proven ability to lead initiatives, plan activities and resources, work hands-on, and mentor junior team members
- Extensive experience and judgment to plan and accomplish goals
- Well-organized with the ability to identify priorities and handle several projects simultaneously
- Proven ability to work closely with internal and external customers to understand and translate business needs and requirements into technical reporting specifications
- Proven ability to work with report development teams to ensure technical requirements are satisfied
- Strong analytical and problem-solving skills
- Must be self-motivated and passionate about delivering creative and value driven reporting solutions
- Ability to work in a fast-paced, time-sensitive environment with competing priorities and ongoing deliverables
- Strong interpersonal, written, and oral communication skills
- Understands and embodies Cotiviti Core Values, Strategic Pillars, and Operations Disciplines to achieve successful performance in completing assigned responsibilities and interactions with the Organization both internally and externally
- 1 year of experience as Agile Product Owner
- Previous experience with JIRA
- Experience in converting reporting requirements to visualized prototypes
- At least 1-year Cotiviti experience is recommended for individuals seeking their next opportunity internally