Own AI product areas within Tango's intelligence layer: define what to build, write acceptance criteria including accuracy thresholds and human-in-the-loop requirements, and ship features with the AI Engineering team.
Partner with AI Engineering as a peer. Earn credibility through product judgment and evaluation standards.
Design trust surfaces for enterprise customers: confidence disclosure, citation standards, audit trails, and explainability are product decisions you own.
Run discovery with enterprise customers through design partner conversations, usage data analysis, and competitive landscape tracking.
Frame AI investment in customer outcome terms: retention impact, expansion signal, time-to-value.
Define enterprise-grade AI guardrails: confidence thresholds, latency requirements, and human-in-the-loop triggers appropriate for customers with compliance obligations.
Continuously evolve organizational and engineering practices to support and grow the Tango intelligence layer.

5+ years in product management with shipped and validated AI or ML features in a B2B SaaS environment
Proven ability to partner with AI Engineering as a peer; earns technical credibility through product judgment; understands model behavior well enough to write meaningful acceptance criteria and constraints.
Track record of defining "ready to ship" before Engineering starts building.
Comfortable operating within a team where a director sets the platform strategy while you own full product area decisions and execution.
Fluent in LLM-specific product patterns: RAG, evaluation frameworks, prompt versioning, latency/cost trade-offs, and human-in-the-loop design.
Experience designing enterprise trust surfaces: confidence disclosure, citation standards, explainability, and audit trails for users with compliance obligations.
Bachelor's degree in Computer Science, Engineering, Data Science, or a related field, or equivalent experience.

Comprehensive Benefits Including health, dental, and vision insurance
401(k) plan with company match
generous paid time off to support your well-being
Flexible Work Environment Whether remote, hybrid, or in-office
Inclusive & Collaborative Culture We foster a workplace where diverse perspectives are valued, teamwork is encouraged, and everyone has a voice.

Senior Product Manager, AI Division

Key skills