Lead Product Designer

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure company. They are seeking a Lead Product Designer to shape the future of product design by leading the design process for web and mobile applications while advocating for user needs throughout product development.

Responsibilities:

• Own the design process: Lead the end-to-end design for complex web and mobile applications, from user research and discovery to pixel-perfect execution
• Champion user needs: Deeply understand our diverse user base (global B2B and B2C customers, as well as internal teams) and advocate for their needs throughout the product development lifecycle
• Shape our design processes: Support efforts to shape and evolve design processes and rituals, exploring and applying AI thoughtfully to improve collaboration, creativity, and efficiency
• Cross-functional collaboration: Proactively bring stakeholders and users through the design process to bring projects to life
• Execute proactively: Manage multiple product and feature launches across our dashboards while consistently raising design quality

Requirements:

• 12+ years of experience in product design, with a track record of consistently delivering design quality across multiple end-user touchpoints in a fast-paced environment
• You've led a team of designers across multiple end-user experiences, aligning the team around product priorities and user-centred design strategy, while also delivering high-quality design work as a hands-on contributor
• You're passionate about understanding user needs through research and metrics and advocating for user experience throughout the product lifecycle, regardless of touchpoint
• Facilitate alignment across product, engineering, and other relevant teams, advocating for user needs with data and research
• You have experience standing up processes, rituals, and standards to ensure design consistency across the product ecosystem
• You have a solid understanding of working with API based products, advocating for user needs within API development, and a strong understanding of how designs are implemented