Director, Financial Services Customer Partner

Kyndryl is a company that designs, builds, manages, and modernizes technology systems. They are seeking a Director, Financial Services Customer Partner who will be responsible for driving account growth, managing customer relationships, and executing account strategies to ensure the success of Kyndryl's largest accounts.

Responsibilities:

• Revolutionize relationship management, drive account growth, and boost profitability
• Create, maintain, and develop deep customer connections
• Build trusted relationships with top-level executives
• Drive proactive account growth and minimize erosion in renewals
• Develop and execute cutting-edge account strategies
• Lead one or more Portfolio or Strategic accounts
• Generate new opportunities and expand existing work into larger scopes and new capabilities
• Build a strong go-to-market pipeline with partners
• Provide innovative solutions that position Kyndryl as a leader in the market
• Ensure customer satisfaction and account compliance

Requirements:

• 5+ years experience running account P&L
• Deep knowledge of business and technology trends and industry best practices
• 7+ years of experience managing sales process end-to-end
• Proven experience with revenue growth, cost, profitability, trends, and risks
• Open minded and empathetic approach in relationships with customers
• Bachelor's degree or Master's degree
• Sales experience in technical solutions