Software Engineer – Full Stack AI - US-Remote

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. They are seeking a Full Stack AI Engineer to join their R&D organization, responsible for defining AI architecture standards, shipping production AI features, and shaping the AI roadmap.

Responsibilities:

• Design AI integration patterns and architecture standards across the SaaS platform
• Integrate LLM APIs (OpenAI, Anthropic, AWS Bedrock) into production features
• Build RAG systems, vector search, and embedding pipelines
• Optimize latency, inference cost, and hallucination guardrails
• Establish model evaluation, benchmarking, and observability processes
• Define cost controls, usage monitoring, and security/PHI handling constraints
• Evaluate use cases with Product for ROI and feasibility
• Advise leadership on build vs. buy decisions for AI capabilities

Requirements:

• 5+ years software engineering experience with strong Python backend skills
• Production experience with LLM APIs, RAG systems, embeddings, and vector databases
• Cloud-native architecture experience, preferably AWS
• Experience in regulated or security-conscious environments
• Product-minded systems thinker, comfortable with ambiguity and executive communication