Business Analyst

ECS is seeking an experienced Business Analyst to support enterprise data modernization and AI/ML-enabled transformation initiatives for the U.S. Consumer Product Safety Commission. This role serves as a critical liaison between mission stakeholders and technical teams to ensure business requirements are effectively translated into scalable technology solutions.

Responsibilities:

• Collaborate with business stakeholders to identify operational challenges, modernization opportunities, and AI/ML use cases
• Conduct requirements gathering sessions and document both functional and non-functional business requirements
• Perform business process modeling (BPMN), workflow analysis, and gap assessments to identify opportunities for automation and operational improvement
• Translate business requirements into detailed user stories, process flows, and technical requirements for engineering and analytics teams
• Support AI/ML and analytics solution planning by validating alignment with mission objectives and regulatory requirements
• Assist with development of KPIs, performance metrics, and success criteria for modernization initiatives
• Support change management and user adoption efforts associated with new systems, analytics platforms, and operational workflows
• Facilitate communication between stakeholders, technical teams, architects, and leadership
• Support User Acceptance Testing (UAT), document testing results, and coordinate issue resolution activities
• Prepare executive-level presentations, process documentation, impact assessments, and business cases supporting technology adoption
• Participate in Agile delivery processes including sprint planning, backlog refinement, reviews, and retrospectives
• Contribute to continuous improvement initiatives supporting enterprise data modernization and analytics transformation efforts

Requirements:

• Experience as a Business Analyst supporting enterprise data modernization and AI/ML-enabled transformation initiatives
• Ability to collaborate with business stakeholders to identify operational challenges and modernization opportunities
• Experience conducting requirements gathering sessions and documenting both functional and non-functional business requirements
• Proficiency in business process modeling (BPMN), workflow analysis, and gap assessments
• Ability to translate business requirements into detailed user stories, process flows, and technical requirements
• Experience supporting AI/ML and analytics solution planning
• Ability to assist with the development of KPIs, performance metrics, and success criteria for modernization initiatives
• Experience supporting change management and user adoption efforts
• Strong communication skills to facilitate communication between stakeholders, technical teams, architects, and leadership
• Experience supporting User Acceptance Testing (UAT) and documenting testing results
• Ability to prepare executive-level presentations, process documentation, impact assessments, and business cases
• Experience participating in Agile delivery processes including sprint planning, backlog refinement, reviews, and retrospectives
• Contributions to continuous improvement initiatives supporting enterprise data modernization and analytics transformation efforts