Systems Business Analyst – Microsoft Dynamics 365 Business Central

Thorne is a company focused on delivering high-quality, science-backed solutions for well-being. They are seeking an experienced Business and Technical Analyst with expertise in Microsoft Dynamics 365 Business Central to contribute to ERP solutions and support business processes.

Responsibilities:

• Contribute to the ongoing transition from Dynamics NAV to Microsoft Dynamics 365 Business Central
• Partner with business stakeholders to gather requirements, analyze needs, and translate them into scalable ERP solutions
• Serve as the lead analyst for the Order-to-Cash process
• Configure and optimize Business Central to align with evolving business requirements
• Collaborate with technical teams to design and implement integrations with third-party systems (e.g., Salesforce Order Management (OMS), WMS, Data Warehouse, EDI)
• Provide end-user training and ongoing system support, troubleshooting issues as they arise
• Support vertically integrated ERP initiatives, ensuring projects are delivered on time and within scope
• Stay current on new BC features and industry trends, proactively recommending system enhancements
• Support system upgrades, modifications, and enhancements within the BC SaaS environment
• Evaluate business processes and recommend best practices to streamline workflows and improve enterprise efficiency

Requirements:

• Bachelor's degree in Accounting, Computer Science, Information Technology, Supply Chain, Business Administration, or related field
• 8+ years of hands-on experience implementing and supporting Microsoft Dynamics 365 Business Central and Dynamics NAV
• Strong functional knowledge of Business Central modules, including Accounts Receivable, Order Processing, and Fulfillment, along with relevant ISV extensions (e.g., InsightWorks)
• Deep understanding of Order-to-Cash processes within both DTC and B2B environments
• Experience with EDI integrations
• Familiarity with BC extensions, AL development, and integration tools such as Power Automate and APIs
• Experience managing and supporting Business Central SaaS environments
• Proven ability to collaborate effectively with stakeholders across all organizational levels, from operational users to senior leadership
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to lead and contribute to multiple initiatives in a fast-paced, dynamic environment
• Experience with Salesforce Order Management (OMS) or other OMS platforms preferred
• Working knowledge of Microsoft Power Platform (Power BI, Power Apps)