Senior Product Manager, Payments

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management. The Senior Product Manager, Payments is responsible for end-to-end ownership of the Payments domain, defining the product vision, strategy, and roadmap across the full lifecycle to drive measurable outcomes across all StarRez products.

Responsibilities:

• Own the product vision, strategy, and roadmap for the Payments domain across products
• Drive roadmap prioritisation and trade-offs to deliver measurable business impact
• Own payments performance against key KPIs, including processing revenue, adoption, success rates, cost optimisation, and reconciliation efficiency
• Develop and evolve pricing, monetisation models, and partner strategies to optimise financial outcomes
• Build deep expertise in payment ecosystems, customer workflows, and market dynamics to inform product direction and long-term strategy
• Lead data-driven, hypothesis-led product development using experimentation, customer insight, and performance metrics to guide decisions
• Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and timely, high-quality delivery
• Work closely with our Partnerships team and external providers to expand capabilities, improve coverage, and unlock partnership-driven growth
• Collaborate with Finance, Go-to-Market, Customer Operations, and external partners to align priorities, expand capabilities, and deliver business and customer value

Requirements:

• 5+ years of product management experience, including experience in B2B SaaS and payments, fintech, or financial services
• Proven experience owning a product or product area across the full lifecycle and delivering measurable business outcomes
• Strong understanding of payment ecosystems, including gateways, processing, settlement, reconciliation, and reporting workflows
• Strong commercial acumen, with experience connecting product decisions to revenue, pricing, and business performance
• Experience with payments pricing, monetisation models, or revenue-sharing partnerships
• Experience managing products against KPIs such as revenue, adoption, conversion, and operational efficiency
• Strong data fluency, with the ability to define metrics, analyse performance, and inform prioritisation and decision-making
• Demonstrated experience leading discovery and shaping product direction through customer and market insight
• Experience working closely with Engineering and Design in cross-functional, distributed teams
• Strong communication and stakeholder management skills, with the ability to influence internal teams and external partners
• Working knowledge of payment security and compliance principles (e.g., PCI DSS)
• Experience in higher education, property management, or student housing domains
• Experience supporting marketplace or multi-party payment flows
• Familiarity with international payments and regulatory environments (US, UK, Australia, Europe)
• Experience mentoring Product Owners or working within globally distributed product teams