Key skills
Product ManagementMarketplace ExperiencePlatform Services DesignData AnalysisCustomer ResearchCollaboration
About this role
ezCater is the #1 food tech platform for workplaces in the US. The company is seeking an experienced Senior Product Manager to focus on the Restaurant Partner platform, driving the vision and developing a roadmap for customized reporting experiences for restaurant partners.
Responsibilities:
- Drive the vision and develop a roadmap for the restaurant partner platform. This includes the data structures and backend services required to create a customized reporting experience for partners based on their role
- Tell a compelling story using research and data to evangelize the roadmap and vision
- Build deep empathy for ezCater users and become their biggest champion
- Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, and other Product Managers to define, prioritize, and build new functionalities and improved user experiences
- Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience
- Create and monitor the ongoing metrics that measure and define success
- Travel to Boston quarterly for planning and business reviews
- Have fun building impactful software with awesome people
Requirements:
- 5+ years of product management experience, ideally with marketplace experience
- Experience designing and implementing platform services
- Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions
- Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions
- Strong teamwork and collaboration skills; you're happy spending much of your day collaborating with team members in different functional areas
- Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable