Head of Product Marketing (Remote, US )

Level AI is a hyper-growth, Series C startup redefining contact centers with its full-stack AI platform. The Head of Product Marketing will be responsible for product positioning, go-to-market strategies, and developing content to engage customers and partners.

Responsibilities:

• Platform-level and product-line positioning across Level AI's platform and AI core, developed in close partnership with Product and executive leadership
• End-to-end GTM for product launches, including launch readiness, pricing & packaging, campaign development, internal enablement and external rollout
• Develop content for customers, prospects, advocates and channels partners including emails, blogs, webinar content, uses cases/customer stories, and more
• Be Level AI expert and thought leader that can speak to the customer needs, the industry trends, and other players in the market
• The core sales content library: battlecards, decks, one-pagers, objection handling, and demo frameworks, built in partnership with Revenue and iterated based on what the field needs
• Analyst relationships: briefings, inquiry prep, and contribution to major evaluations with Gartner, Forrester, and emerging CX-focused coverage
• A small team of IC PMMs, setting direction, maintaining quality, and building a repeatable, high-output function