Product Manager

Focused Software is a company dedicated to improving operational compliance for agencies serving the IDD and long-term care community. They are seeking an experienced Product Manager to drive initiatives, translate complex requirements into actionable specifications, and collaborate across teams to enhance their compliance software.

Responsibilities:

• Own the product roadmap and make the call on what gets built next when there are five "urgent" things and capacity for two
• Lead discovery with existing customers — compliance officers, QA directors, administrators, and direct support staff — to uncover real operational pain and validate where to invest
• Translate insights into clear product opportunities, business cases, and prioritization frameworks that hold up under scrutiny
• Partner with the founder on positioning, packaging, and go-to-market input as the product evolves
• Work alongside our business analyst to translate strategy into well-structured PRDs, user stories, and acceptance criteria
• Collaborate with the development team on sprint planning, solution reviews, and release activities
• Measure product outcomes post-release, validating whether initiatives actually reduce compliance burden for our customers
• Bring direct, pessimistic analysis to product decisions — we'd rather catch what's broken early than ship and hope

Requirements:

• 5+ years as a Product Manager in healthcare SaaS
• Direct product experience in IDD, HCBS, long-term care, home health, or adjacent long-term services and supports
• Working knowledge of healthcare compliance workflows: credentialing, exclusion screening, training and certification tracking, EVV, Medicaid waiver billing, or similar
• Demonstrated track record owning a product roadmap end-to-end, from strategy through launch and adoption
• Experience operating in environments without a heavy product org — comfortable being the only PM in the room
• Strong collaboration with engineers, designers, and stakeholders at multiple levels
• Proficient with agile/scrum and tools like Jira and Confluence
• Strong communication skills and the ability to influence without authority
• Familiarity with discovery frameworks (e.g., Jobs-to-be-Done, Continuous Discovery)
• Skilled in roadmap planning, prioritization frameworks (RICE, ICE, or similar), and stakeholder alignment
• Proficient in collaboration tools (Google Suite, Slack, Jira, Confluence)
• Comfortable working with remote, globally distributed teams across time zones